• Customer Service Representative

    Robert Half Office Team (Fort Smith, AR)


    Description

    We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. In this role, you will interact with guests, ensuring they are welcomed and assisted promptly. This is a long-term contract position, ideal for someone who thrives in a customer-focused environment.

    Responsibilities:

    • Greet and assist guests as they arrive, ensuring a positive and welcoming experience.

    • Electronically check in visitors and manage their information accurately.

    • Maintain detailed records of transactions and interactions with customers.

    • Collaborate with team members to ensure smooth daily operations.

    • Deliver exceptional customer service by addressing concerns and resolving issues efficiently.

    • Provide clear and accurate information to customers regarding services or processes.

    • Uphold company standards and policies while interacting with guests and colleagues.

    • Identify opportunities to improve customer satisfaction and implement solutions.

    • Support the team in other administrative tasks as needed.

    Requirements

    • Proven experience in customer service.

    • Proficiency in order entry and maintaining accurate records.

    • Strong communication skills, both verbal and written.

    • Ability to remain calm and focused on details in high-pressure situations.

    • Familiarity with electronic systems for managing guest check-ins.

    • Excellent problem-solving skills and attention to detail.

    • Capable of working collaboratively in a team-oriented environment.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .