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Job Description

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs.

Under general direction of the Director of Coordinated Entry, the Senior Research Analyst (CRS 3) in HRA's Office of Supportive Housing and Specialized Services is responsible to oversee data collection and reporting from Coordinated Entry systems. Additionally, the Senior Analyst is responsible for reviewing/oversight of data-analytic work by CE CRS staff for the timely dissemination of reports; quantifies and reviews data using various research methodologies for validation; and assists in the development of the over-arching strategy and/or methodology for areas of focused studies to provide needed support for programs and planning in needed agency changes to service delivery. This includes but is not limited to: the annual comprehensive evaluation of the coordinated entry system; the data analysis and reporting requirements of the Continuous System Improvement committee that performs as the quality assurance mechanism for on-going evaluation of CAPS; and routine and ad hoc reporting to inform policy and operations.

The Human Resources Administration (HRA) is recruiting one (1) City Research Scientist III to function as a Senior Research Analyst, who will:

- Oversee all reporting needs of Coordinated Entry related to the systems including but not limited to the Coordinated Assessment and Placement System (CAPS). Analyze program and processes that will inform system data architecture development and integration from external systems for accurate reporting. Review of new development in CAPS as it relates to reporting and data architecture in close collaboration with HRA/CAS business analysts and ITS programmers.

- Serve as Task Supervisor for City Research Scientist Level I or II CE staff, providing oversight and direction on data-analytic work. Review staff work product to ensure department standards are met in data collection, analysis, presentations, and statistical analyses. Train and guide staff as needed on data systems (DHS CARES and Streetsmart, HASA Web, and Medicaid Data Warehouse) and use of analytic software to ensure data quality, compliance with federal standards. and improved performance standards. Direct staff in the performance of highly skilled professional works in areas of programmatic, preventative, and detective controls; compliance; as well as service development in accordance with research and data-based findings. Direct staff in the preparation of policy analysis and comments on federal and state legislation for changes to public policy and its impact to Agency initiatives or policies.

- Manage the designing, implementing, and evaluating pilot or demonstration programs initiated to improve the effectiveness and efficiency of integrity delivery techniques. Evaluate methods, procedures, and data obtained from scientific investigation in order to assess changes to process integrity based on proposed administrative and legislative policy changes to support implementation of the Mayor’s Program and Policy initiatives. Serve as the department’s program technical advisor to trouble-shoot issues that may impact meeting required timelines for deliverables and escalates issues to senior leadership as needed.

- Acts as the principal advisor to the Director and Agency Leadership on all data-related efforts for the NYC 15/15 Supportive Housing initiative and evaluation. Assists in coordinating research efforts with other agencies including DOHMH, ACS, DYCD, and CIDI. Evaluates methods, procedures and data obtained through the NYC 15/15 interagency evaluation and other scientific investigation. Serve as HRA/DSS liaison for updates to support the DOHMH Institutional Review Board (IRB) research oversight processes for NYC 15/15 research activities. Serve on other research and analytics committees as directed, representing the department at public meetings and inter-agency strategy sessions in the role of data expert for research findings generated by Coordinated Entry and the CAPS data system.

- Provide strategy for data-related efforts for the NYC 15/15 Supportive Housing initiative and evaluation. Assists in coordinating research efforts with other agencies including DOHMH, ACS, DYCD, and CIDI. Evaluates methods, procedures and data obtained through the NYC 15/15 interagency evaluation and other scientific investigation. Serve as HRA/DSS liaison for updates to support the DOHMH Institutional Review Board (IRB) research oversight processes for NYC 15/15 research activities. Serve on other research and analytics committees as directed, representing the department at public meetings and inter-agency strategy sessions in the role of data expert for research findings generated by Coordinated Entry and the CAPS data system.

- Work in consultation with the Office of Research and Policy Innovation and the agency ITS in the selection of appropriate criteria and research techniques to assist in the development of proper data and research integrity plans, designs and selection of research studies. Manage the technical aspects of analytics, including geospatial analysis, data science and statistical methodologies, risk regression models, and quantitative research to support policy and budget planning decisions. Develop indicators that measure best practices and thresholds for program development.

- Monitor administrative CAPS data for survey, application, determination, rapid-rehousing, and vacancy control modules; make and record observations, including developing new recording systems; design and prepare visualizations and communicate findings to internal and external stakeholders.

- Support DSS/HRA supportive housing policy directives and respond to data and analytic requests from leadership and external stakeholders by: designing, executing and analyzing CAPS data; developing non-automated ad hoc SQL code for extraction and analysis of complex data sets; designing, preparing and presenting data visualizations; and disseminating research findings beyond the unit through writing memos and reports including Local Law submissions and creating and delivering presentations.

- Work in consultation with the Office of Research and Policy Innovation and the agency ITS in the selection of appropriate criteria and research techniques to assist in the development of proper data and research integrity plans, designs and selection of research studies.

Hours/Schedule: Monday – Friday 9am – 5pm

CITY RESEARCH SCIENTIST - 21744

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 98,159.00

Salary Max: $128,995.00