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Working Title: Office and Administrative Specialist

Job Class: Office and Administrative Specialist

Agency: Behavioral Health & Therapy Bd

+ **Job ID** : 90901

+ **Location** : St. Paul

+ **Telework Eligible** : No

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 12/29/2025

+ **Closing Date** : 01/05/2025

+ **Hiring Agency/Seniority Unit** : Behavioral Health & Therapy Bd / Bhv Hlth & Thrpy Bd - AFSCME

+ **Division/Unit** : Beh Hlth & Therapy Bd Staff

+ **Work Shift/Work Hours** : Not Applicable Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $20.32 - $25.41 / hourly; $42,428 - $53,056 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : Behavioral Health & Therapy Bd

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Board of Behavioral Health and Therapy exists to regulate the practices of alcohol and drug counseling and professional counseling in the State of Minnesota. Regulation of these professions is necessary to protect the health, safety and welfare of the public when they receive mental health and chemical health counseling services. The Board carries out its mission through effective licensure and enforcement of statutes and rules that ensure a standard of competent and ethical practice.

The Office and Administrative Specialist perform the duties of administrative assistant for the Minnesota Board of Behavioral Health and Therapy (BBHT). The responsibilities include: provide clerical and administrative support to the staff of the BBHT; to assist customers with licensure and regulatory questions by phone, email, or in person; to route phone calls and emails to appropriate staff; to open and route incoming mail; to enter data into the licensing database; to prepare daily deposits; to assist in processing license applications and renewals; to assist BBHT staff with duties related to other regulatory requirements, including continuing education and complaint resolution; and to supply other general and routine office support as requested by the Executive Director.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

+ Keyboarding/typing skill, using Microsoft Word or equivalent software, sufficient to produce documents such as emails, memos, form letters and other correspondence in an efficient and timely manner

+ Ability to use math to calculate and verify totals on reports, requisitions or bills, generate cash receipts, verify totals and prepare a daily deposit

+ Customer service skills sufficient to: (1) perform the duties with politeness, respect, and interest in positive problem solving; (2) provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence; and (3) respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence)

+ Skills in database management sufficient to enter and retrieve data and perform searches to find relevant information and generate a variety of up-to-date reports

+ Knowledge of communication sufficient to: (1) read, explain, and interpret a variety of materials; (2) follow detailed instructions and explain complex processes to customers; and (3) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction

Preferred Qualifications

+ Knowledge of licensure application process and forms sufficient to provide a general explanation to applicant inquiries regarding the licensure and regulatory processes

+ Demonstrated ability to organize and prioritize tasks

+ Ability to patiently listen to customers to the extent that the customers feel their concern has been taken seriously

+ Knowledge of the Minnesota Data Practices Act sufficient to understand what information may or may not be given to members of the public

+ Experience operating standard office equipment such as a copier, scanner, fax, computer, and printer

Additional Requirements

Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring process.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.