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Communications Specialist
- HCA Healthcare (Nashville, TN)
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Description
Introduction
Do you want to join an organization that invests in you as a Communications Specialist? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HealthTrust offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
_Note: Eligibility for benefits may vary by location._
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Communications Specialist like you to be a part of our team.
Job Summary and Qualifications
The Communications Specialist is responsible for all member-facing contract communication information available through our member portal. This includes the independent development of the complete contract package for every
agreement in the portfolio, as well as the weekly response, distributed to announce new contracts, contract changes, or critical information pertaining to product recalls. In addition, this individual develops various reports that are used externally with members and internally to drive operations of the organization.
The person in this position communicates and collaborates with various internal and external stakeholders, including but not limited to: Suppliers, HealthTrust Sourcing teams, HealthTrust Member Services, and HealthTrust Web team. This collaborative process is critical in order to assure that all communications are accurate and published on time. This
individual must demonstrate the ability to work independently and adhere to critical timelines. A strong knowledge of the contracting process, contract terminology, communications process is essential, along with the ability to manage multiple deadlines in a fast-paced environment.
Key Responsibilities
Contract Package preparation: 50%
+ Independently develops Contract Packages and updates the member portal for Commercial, Core GPO, SourceTrust and Pharmacy business units. Contract package documents include the Contract Summary/FAQ, Price File, Cross Reference, Value-Adds, Letters of Commitment,
+ Standardization Incentive Programs, and other documents as applicable to the agreement.
+ Independently develops documentation, and assures accuracy of all documents received in preparation of the contract package, by analyzing the information, collaborating with the
+ Negotiator/Portfolio Specialist and Supplier. Edits all documents as necessary to assure accuracy and consistency in accordance with the agreement.
+ Consistently meets deadlines for all member communications
+ Ensures that all Contract Packages are consistent with HealthTrust established marketing and brand guidelines.
+ Develops all communications independently and in accordance with establish protocol. This is critical to the role as there is no management review of the final products before publishing.
+ Performs peer review of contract package documents to assure quality and consistency.
+ Provides guidance to the Sourcing team regarding required documentation, communication process and required timelines for publication.
+ Authors the announcement articles, and leads the communication process through collaboration
+ with the negotiator to jointly meet the established timeframe for communication to the HealthTrust membership.
+ Actively participates in contracting Functional Team meetings and Implementation meetings regarding contract package requirements for the membership.
+ Proactively identifies incomplete, inaccurate, or unclear information, and promptly
+ communicates these areas of concern with the Sourcing team to prevent delays in the timeline.
**Contract Change communication 10%:** Develops the contract change reports weekly or per established schedule. This process is the method utilized to communicate updates regarding products that have been added or deleted to a contract, price changes, catalog number changes, contract extensions and contract expirations. Numerous HealthTrust systems are queried for the required information. The following reports are refreshed and published
+ Summary Change Report
+ Detail Change Report
+ Contracts by Vendor
+ National Contract Listing
+ Conversion Report
+ Contracting Calendar
+ SIP Report
+ Extension Report
HealthTrust Response, Pharmacy Response, and Special Announcement publication: 20%
+ Coordinates and collaborates with Sourcing and Legal teams to develop contents
+ Assures that all material is accurate, current, and that it meets all established format requirements
+ Coordinates and collaborates with HealthTrust Webmaster team to assure that the articles and contents are submitted, formatted, and processed as necessary for timely inclusion in the
+ HealthTrust Response and HealthTrust Pharmacy Response.
+ Reviews and proofs the final version of all HealthTrust Responses prior to publication to the membership.
+ Responds to inquiries from members that are sent to the Corp Communications Coordinator inbox, or through HealthTrust Customer Service.
Member Portal Management and Maintenance: 20%
+ The member portal is web based and requires experience with web content management
+ Assures that several areas on the Member Portal are current with updated contents, including the Contracting page (Contract Package contents) and also the News page.
+ Updates contract information as needed, in collaboration with the negotiator and supplier.
Additional Responsibilities
+ Independent development of all HealthTrust member communication
+ Maintain proficiency with applicable HealthTrust systems
+ Maintains flexibility regarding schedule priorities
+ Actively participates in Sourcing Team meetings
+ Provides information and education related to the Communication process
+ Comply with all company and department policies and procedures
+ Partner with all applicable teams and departments to actively contribute to team performance in meeting department and organizational strategic vision and goals
Requirements:
+ Bachelor’s degree required.
+ GPO contract operations experience preferred
+ Excellent interpersonal, organization, computer and analytical skills
+ Demonstrated excellent oral and written communication skills
+ Knowledge of Dreamweaver and HTML
+ Web content management experience a plus
+ Critical thinking and ability to trouble-shoot and continually refine processes
+ Solid knowledge of MS Office products, particularly Excel and Word.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Communications Specialist opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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