• Customer Service Manager

    Performance Food Group (Arlington, TX)


    135069BR

    Job Title:

    Customer Service Manager

    Location:

    Vistar-North TX (1026)

    Job Description:

    The Customer Service Manager position will perform the following duties:

    + Manages a staff of Customer Service Representatives in a positive, professional manner

    + Designs the organization for optimal customer service and promote excellence by providing superior service to each customer

    + Develops and implements customer service strategies to attain budgeted sales dollars

    + Prepares budget and controls expenses

    + Determines service requirements and standards

    + Resolve escalated problems as needed

    + Ensure accurate and prompt order and credit processing

    Req Number:

    135069BR

    Address Line 1:

    4905 New York Ave

    Job Location:

    Arlington, Texas (TX)

    Shift:

    1st Shift

    Full Time / Part Time:

    Full Time

    EEO Statement:

    Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

    Required Qualifications:

    High School Diploma or Equivalent

     

    Management experience with direct reports

     

    Customer Service / Inside Sales Experience

    Division:

    VISTAR

    Job Category:

    Sales

    Preferred Qualifications:

    3 - 5 years of management experience in a Customer Service environment

     

    Proficient computer skills

     

    Strong Excel skills

    Address Line 2:

    Suite 101

    State:

    Texas

    Company Description:

    Vistar customers are everywhere people work, play, and shop. Vistar is America’s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to the communities they serve.

    Benefits:

    Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)

    Compensation:

    $72,000 - $80,000 base salary + 25% annual incentive potential