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Description

We are looking for an experienced Billing Supervisor/Manager to join our client's team in Knoxville, Tennessee. This Contract to permanent position offers a unique opportunity to lead training and quality initiatives within the healthcare revenue cycle. The role requires a collaborative and thorough individual who can drive process improvements, ensure compliance, and foster a culture of excellence.

Responsibilities:

• Lead the development, organization, and maintenance of training materials, standard operating procedures, and educational programs for the revenue cycle.

• Supervise employees responsible for creating and updating training content, ensuring accuracy and timeliness.

• Design and implement onboarding and ongoing education programs for billing staff to enhance their performance and compliance.

• Track and analyze training effectiveness using metrics and performance indicators, making adjustments as needed.

• Ensure all staff processes and documentation align with healthcare regulations and company policies.

• Collaborate with leadership and cross-functional teams to identify and address areas for improvement in billing operations.

• Conduct audits and recommend strategies to enhance quality and efficiency across the revenue cycle.

• Stay informed about industry trends, compliance updates, and best practices in healthcare billing and staff training.

• Promote accountability and a culture of continuous learning within the team.

• Provide mentorship and guidance to direct reports, fostering growth and development.

Requirements • Minimum of 2 years’ experience in medical revenue cycle or billing operations, with a focus on training or quality assurance.

• Proven supervisory experience in healthcare billing environments, demonstrating leadership and team management skills.

• Strong knowledge of healthcare compliance standards and billing regulations.

• Exceptional organizational skills with an ability to manage multiple priorities and maintain attention to detail.

• Excellent communication skills, both written and verbal, with a collaborative approach to leadership.

• Proficiency in Microsoft Office Suites and other tools relevant to billing and training.

• Familiarity with healthcare payer systems and provider networks.

• Bachelor’s degree preferred or equivalent experience in the industry.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .