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The Licensed Practical Nurse (LPN) provides high-quality, patient-center care within the Medical Group. Demonstrates knowledge of the nursing process as a standard in accordance with licensure. Provide direct and indirect patient care in the clinical setting under the direction of the Practice Administrator or designee, and the Clinic Coordinator or Charge Nurse, and Providers. This role includes patient education, disease management, and care coordination while adhering to best practices, clinical protocols, and regulatory guidelines. This role requires strong clinical and communication skills to ensure the provision of quality care. All staff is considered to be an employee of St. Peter’s Health Medical Group first. Because of this, there is an expectation that they may float to other SPHMG departments when not needed in assigned department.

Responsibilities include but are not limited to:

+ Patient Care & Clinical Interventions

+ Perform patient intake, including chief complaint, obtaining vital signs, medical history, medication reconciliation, verification and recording of pertinent clinical data, and clinical quality measures; administer appropriate screening tools, while providing excellent patient care.

+ Assist providers with examinations, treatments, and minor procedures.

+ Administer medications, vaccines, and injections per provider orders and clinic protocols.

+ Perform diagnostic testing and point-of-care testing and specimen collection (e.g., urinalysis, throat cultures, EKGs)

+ Conducts wound care, dressing changes, and other nursing procedures.

+ Function independently during Nurse Appointments

+ Able to prioritize workload, respond to patient calls and messages in accordance with policy.

+ Use interventions and strategies that are appropriate to the population by taking into account culture, language, age, gender and other factors.

+ Must be able to use critical thinking and leadership skills to prioritize needs of clinic, allowing for most efficient clinic flow, and optimal patient experience

+ Patient Education & Communication

+ Educate patients on self-care & home management, chronic disease management, medications, and preventative care.

+ Provide instructions on post-visit care, follow-up appointments, and medication adherence.

+ Serve as a patient advocate and assist patients in navigation along the care continuum with the goal of facilitating effective quality care and timeliness, resulting in improved patient satisfaction and outcomes; acts as a liaison between patients, providers, and other healthcare team members.

+ Coordinate referrals to specialists and community resources as needed

+ Triage

+ Triaging referrals using applicable guidelines and protocols, promoting timely scheduling and processing of referrals to optimize patient care and workflow efficiency

+ Clinic Operations & Documentation

+ Maintain accurate and timely electronic health records (EHR)

+ Document all nursing assessments, interventions, and communications within the EHR

+ Utilize EHR, RightFax, and other healthcare technologies effectively

+ Answer phones real-time, return patient messages, and coordinate communication between the care team and patients.

+ Ensure exam rooms are stocked, cleaned, and prepared for patient visits.

+ Collaborate with care team, assist with walk-in, and scheduled clinic visits.

+ Coordinate referrals, prior authorizations, prescription refills, and diagnostic testing orders as needed.

+ Quality Improvement

+ Participate in continuous quality improvement initiatives

+ Identify opportunities to enhance patient care and clinic operations

+ Works collaboratively with other members of the healthcare team, co-workers, physicians, and the community emphasizing a teamwork environment

+ Miscellaneous

+ Other duties as assigned

+ Required to accommodate for and attend 80% of all scheduled meetings/in-services

+ Monitor environment for compliance with continual accreditation readiness.

KNOWLEDGE/EXPERIENCE: Sufficient care experience to demonstrate ability as an Ambulatory Staff LPN (job specific). Previous experience in an ambulatory or outpatient setting preferred. Proficient in electronic health record (EHR) systems.

EDUCATION: Graduate from a professional school of nursing.

LICENSE/CERTIFICATION/REGISTRY: Current Montana License as an LPN. Basic Life Support (BLS) required. May be required to obtain IV certification.