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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Xylem/Evoqua Quality Manager plays a critical role in supporting the Holland, MI campus operations, ensuring consistent, high-quality execution across all manufacturing activities. This position owns local quality management for the fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final equipment assembly.

Working closely with the Senior Quality Manager and the Holland, MI Operations Director, the Quality Manager helps drive key business objectives and continuous improvement initiatives. This role collaborates daily with cross-functional teams across the Holland site to proactively support quality needs, resolve issues, and strengthen operational excellence.

This is a fully on-site position based at the Holland, MI campus. Standard working hours are 7:30 a.m. to 4:30 p.m.

Responsibilities: Two direct Reports

Data & Reporting: Collect, analyze, and report Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), & NCRs (Non-Conformance Reports)

Team: Lead and manage a team using the MDI (Manage for Daily Improvement) process, providing guidance, feedback, and support

Root Cause Analysis: Champion the 8-Step problem solving process

Customer Focus: Understand customer needs and incorporate feedback into processes

Non-Conformance Reporting: Manage the NCR process

Supplier Management: Monitor supplier performance and lead root cause analysis

Drawing Improvement: Partner with Engineering to track and resolve drawing improvements (ECMs)

Quality System: Design and implement quality procedures and standards

ISO 9001: Manage and lead ISO 9001 audits, and other certifying registrars

Documentation: Maintain Quality records, reports, and procedures

Quality Checks: Implement any relevant Quality checks and measures (PPAP, etc.)

Quality RMAs: Manage Quality customer returns

Continuous Improvement: Lead initiatives to improve Quality

Culture: Exemplify behaviors to be inspired to innovate, empowered to lead, and accountable to deliver

Other duties as assigned

High Impact Behaviors:

Servant-Leadership personality required

Ability to hear** **and** **listen required

Ability to focus on strategic initiatives while managing tactical issues required

Ability to clearly communicate in various working relationships required

Ability to problem solve, develop, and effectively implement RCCA required

Ability to read and comprehend blueprints with GD&T experience required

Quality inspection and auditing experience required

Ability to create/revise Quality documentation to ISO 9001 standards required

Ability to travel required

Qualifications:

BS Degree in Engineering or Science field required

ISO 9001 or equivalent experience required

5+ years of Quality Manufacturing experience required

5+ years of Quality Management experience preferred

Certifications an advantage including Certified Quality Auditor, Quality Engineer, and/or Six Sigma Green Belt

Xylem does not provide visa sponsorship for this position

The estimated salary range for this position is $90,000 to $130,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation