"Alerted.org

The Senior Manager, Quality Assurance & Automation is a hybrid hands-on leadership role responsible for defining, building, and scaling a modern QA and test automation capability. This role balances deep individual contribution, strategic practice leadership, and people management.

The ideal candidate is a technically strong QA leader who can set standards, design automation frameworks, and directly contribute to complex testing initiatives, while also establishing a long-term QA strategy and leading a high-performing QA team.

This role partners closely with Engineering, Product, Architecture, DevOps, and business stakeholders to ensure quality is embedded throughout the SDLC and aligned to business outcomes.

Accountabilities:

Individual Contributor – QA Engineering & Automation

+ Act as a hands-on senior QA engineer, directly contributing to test design, automation, and execution for complex systems and integrations

+ Design, implement, and evolve automated testing frameworks across UI, API, integration, performance, and data layers

+ Establish and enforce quality gates within CI/CD pipelines, including test execution, reporting, and defect management

+ Lead testing for high-risk initiatives, major platform migrations, and releases by defining test approaches, environments, and data strategies

+ Evaluate and select QA tools and technologies, ensuring scalability, maintainability, and alignment with engineering standards

+ Provide technical guidance and mentorship to QA engineers and developers on test automation best practices

+ Drive root cause analysis for defects and quality issues, ensuring systemic fixes rather than one-off remediation

+ QA Practice Strategy & Standards

+ Define the overall QA vision, operating model, and roadmap, shifting the organization toward a modern, automation-first, quality-engineering mindset

+ Establish QA standards, methodologies, and best practices across functional, non-functional, and automated testing

+ Define test coverage models, quality metrics, and KPIs that clearly measure product quality and release readiness

+ Partner with Engineering and DevOps to embed quality early in the SDLC (shift-left testing)

+ Create scalable approaches for test data management, environment strategy, and regression optimization

+ Continuously assess and improve QA maturity, tooling, and processes to support growth and platform modernization

People Leadership & Team Management

+ Lead, mentor, and develop a team of QA engineers and automation specialists

+ Set clear expectations, goals, and career paths for team members, fostering accountability and continuous learning

+ Conduct performance reviews, provide coaching, and identify skill gaps with targeted development plans

+ Support hiring, onboarding, and team scaling to meet evolving delivery needs

+ Promote a culture of ownership, collaboration, and quality accountability across engineering and product teams

Qualifications:

+ Bachelor’s degree or related experience in Computer Science, Information Systems or Business Administration.

+ 10+ years of experience in Quality Assurance, Test Engineering, or Software Engineering with a strong QA focus

+ 5+ years in a senior or lead QA role with hands-on automation responsibilities

+ Deep experience building and maintaining automated test frameworks (UI, API, integration)

+ Strong understanding of CI/CD pipelines and integrating automated testing into modern delivery workflows

+ Experience leading QA for complex, enterprise-scale platforms and integrations

+ Proven ability to balance hands-on execution with strategic leadership and people management

+ Experience in regulated or highly complex domains (insurance, financial services, healthcare, etc.)

+ Experience supporting cloud-native platforms and SaaS applications

+ Familiarity with modern test frameworks and tools (e.g., Playwright, Cypress, Selenium, REST-assured, JUnit/TestNG, Postman, etc.)

+ Experience driving a transition from manual testing to automation-first quality engineering

+ A scalable, automation-driven QA practice embedded across engineering teams

+ Improved release quality, faster feedback cycles, and reduced production defects

+ Clear QA standards, metrics, and accountability across the organization

+ A high performing, engaged QA team with clear career progression

Compensation:

+ $125,000 - 145,000 commensurate with experience, plus bonus eligibility

Benefits:

We are proud to offer a robust benefits suite that includes:

+ Competitive base salary plus incentive plans for eligible team members

+ 401(K) retirement plan that includes a company match of up to 6% of your eligible salary

+ Free basic life and AD&D, long-term disability and short-term disability insurance

+ Medical, dental and vision plans to meet your unique healthcare needs

+ Wellness incentives

+ Generous time off program that includes personal, holiday and volunteer paid time off

+ Flexible work schedules and hybrid/remote options for eligible positions

+ Educational assistance

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