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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Associate Product Manager today with HCA Healthcare.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a Associate Product Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Position Summary

The Associate Product Manager will play a critical role in leading the design & implementation of digital solutions to transform the healthcare revenue cycle. This role will design solutions that help get patients access to the level of care they need faster while reducing friction & driving efficiencies with patient care coordination between HCA Healthcare and insurance payers. This position will work cross-functionally across enterprise teams to guide products from ideation to launch and beyond. Scope of responsibility will include solution(s) built on the Record Viewer Platform.

Major Responsibilities:

• Support Sr. Product Manager in leading vision, strategy, & agile planning (e.g., monthly release, quarterly planning) for the Record Viewer Platform & associated Revenue Cycle products (e.g., Payer Viewer).

• Define & track metrics / key performance indicators (KPIs) to continuously value of IT investment in solutions built on the platform (e.g., north star, driver, supporting, & diagnostic metrics)

• Establish annual and/or quarterly objectives and key results (OKRs) to define measurable goals and outcome tracking, making use of established metrics / KPIs in goal setting process

• Manage the product lifecycle from discovery through delivery (working closely with more senior product leaders) & ongoing support, ensuring alignment with business goals and clarity across key stakeholders / the product squad.

• Collaborate with cross-functional teams — including analysts, engineers, and other product teams dependent on platform, & business stakeholders — to design and deliver high-value solutions.

• Follow an incremental delivery approach (e.g., proof of concept, minimum valuable product), making and testing hypotheses along the way, to maximize outcomes over output.

• Facilitate agile scrum processes & contribute to ceremonies across dependent product teams.

• Drive user-centered design practices (e.g., UX research, design sprint, story mapping, prototyping)

• Prioritize features & enhancements based on data-driven insights and stakeholder input, focusing on highest value items and balancing short-term needs with long-term strategic roadmap.

• Maintain strong relationships with stakeholders, including business teams (Parallon, Case Management, Digital Transformation & Innovation [DT&I]), other product teams, & users.

• Monitor market / industry trends in healthcare and technology (e.g., artificial intelligence, data science), to inform product strategy & innovation.

• Monitor roadmaps of key businesses (Case Management, Parallon, DT&I) & technical/enabling teams (Data Office) to ensure consideration within the product strategy.

• Ensure compliance with security, privacy, & responsible AI policies, standards, and procedures as applicable throughout the product lifecycle.

• Proactively communicate risks, blockers, & roadmap status updates to stakeholders, & recommend risk mitigation strategies as needed.

• Maintain visibility of current product priorities as well as future plans (roadmaps, backlogs).

• Measure & communicate value delivery / KPI / OKR achievement to key stakeholders.

• Advocate for scalable, secure, & efficient solutions that reduce insurance denials & improve patient care coordination.

• Performs other duties as assigned

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree required

• 2 - 4 years of experience in product management, business analysis, product analysis, engineering, architecture, project management, consulting, or other relevant field required

• 1 – 2 years people management or product team leadership preferred

• 1 – 2 years revenue cycle domain knowledge / experience preferred

Licenses, Certifications, & Training:

• Agile Certification preferred

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Associate Product Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.