• Data Solutions Lead, Data Collection Excellence

    Amazon (Sunnyvale, CA)


    Description

    As a Data Solutions Lead, you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them.

     

    Key job responsibilities

     

    Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements

     

    Coordinate across teams to ensure seamless delivery and stakeholder alignment

     

    Own relationships with customer scientists, becoming their go-to partner for ML data solutions

     

    Provide consultation on ML workflow capabilities, helping customers maximize value

     

    Monitor and optimize collection health metrics to ensure customer success

     

    Drive customer adoption through providing technical value and the provision of an exemplary customer experience.

    You'll also:

    Guide customers on workflow feasibility and data collection best practices

     

    Collaborate with implementation teams to define and validate technical requirements

     

    Evaluate scalability of annotation scenarios and provide strategic recommendations

     

    Influence technical documentation and guidelines

    Basic Qualifications

    - Bachelor's degree in a relevant field or equivalent work experience

     

    - Demonstrated experience in effectively defining optimal data creation strategies and executing them

     

    - 2+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts

     

    - Outstanding customer communication and management skills, especially in technical consultation

     

    - Ability to translate complex technical concepts into tactical applications

    Preferred Qualifications

    - Bachelor's degree in Computer Science, Business or a related field

     

    - Experience in project management

     

    - Working knowledge of JSON, Command Line, and Python

     

    - Technical account management experience

     

    - Background in customer success or solution consulting

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $104,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.