• Manager, IT Applications

    Adecco US, Inc. (Knoxville, TN)


    **Adecco Healthcare & Life Sciences** is currently hiring a **Manager, IT Applications** in **Knoxville, TN** .

     

    This is a **Hybrid position** (initially onsite, then 2 days per week in office, flexible).

    Please read below and apply with an updated resume for consideration:

    **Pay:** $112,000 – $145,000 annually

    **Type:** Full-Time, Professional

    **Schedule:** Standard business hours; on-call availability for team support may be required

    Primary Responsibilities

    + Provide leadership and line management to IT/Informatics staff for application support, maintenance, and operations across front- and back-end IT Revenue Cycle systems.

    + Oversee multiple software applications including Oracle Health/Cerner Millennium for Scheduling and Registration, Altera Star for Patient Accounting, and supporting add-on tools.

    + Manage department personnel (20–25 direct reports), including selection, training, development, and performance management.

    + Collaborate with front-end staff and back-end business office to ensure operational efficiency, quality, and compliance.

    + Prepare long- and short-range plans for application selection, software systems development, and workflow optimization.

    + Coordinate vendor proposals for software, hardware, and technical services ensuring adherence to technical, security, and privacy standards.

    + Assist leadership in preparing department budgets and business plans; ensure adherence through financial reporting.

    + Serve as primary liaison between internal stakeholders and IT, advocating for customers while maintaining system functionality.

    + Implement AI and automation initiatives to improve Revenue Cycle operations, reporting, and dashboards.

    + Ensure compliance with all corporate, regulatory, and departmental policies.

    + Perform other duties as assigned to support department and organizational goals.

    Qualifications

    + Bachelor’s degree in Business Administration, Computer Science, Information Management, or related field; Master’s preferred.

    + Minimum of 8 years of relevant IT experience with increasing responsibility; healthcare experience preferred.

    + Supervisory and IT project management experience required.

    + Experience with Revenue Cycle applications, patient accounting, scheduling, and registration systems.

    + Strong knowledge of SQL, system development, reporting, and AI/automation implementation a plus.

    + Excellent leadership, problem-solving, collaboration, and communication skills.

    + Ability to work hybrid schedule and support on-call team as needed.

    + Valid Tennessee driver’s license and state-mandated minimum insurance coverage.

    **Pay Details:** $112,000.00 to $145,000.00 per year

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.