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Human Services Supervisor - CYFS

Posting Begin Date: 2025/12/30

Posting End Date: 2026/01/13

Category: Human Services

Work Type: Full Time

Minimum Salary: 27.12

Maximum Salary: 29.84

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Applications will be accepted through 4:59 PM MST on the posting end date.

The Idaho Department of Health and Welfare, Division of Family and Community Services is recruiting for aHuman Services Supervisorto work within theBoisefield office of our Youth Safety and Permanency Program. The individual selected for this position will be responsible for leadership and supervision for a team of Licensed Social Workers, Family Services Workers, and a Case Aide. This leadership role is critical in ensuring the safety, permanency, and well-being of children and families in our community.

As a Human Services Supervisor, you will oversee agency practice, provide consistent supervision, and ensure compliance with state and federal child welfare policies and procedures. You will play a key role in mentoring/training staff, managing performance, and fostering a trauma-informed, family-centered approach to service delivery.

The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

+ We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Deferred compensation plan

+ Life insurance for self, spouse, and children

+ Short and long-term disability insurance

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program

Additional information related to benefits and/or State programs can be found here:

https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EXAMPLE OF DUTIES:

+ Supervise a team of case managers and ensure quality practice according to agency standards.

+ Be familiar with team cases and assign caseloads accordingly.

+ Monitor data entry and quality, addressing performance issues as needed. Evaluate employee performance, assess staff training needs, and support/lead staff through change.

+ Facilitate regular consultations per the agency's standard of practice.

+ Serve as a member of the Regional Leadership Team and regularly attend meetings.

+ Field questions from community providers, including birth parents, foster parents, and community partners.

+ Train, coach, and model best practice.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

+ Some knowledge of supervisory practices. Typically gained through completion of a class or seminar (more than one day) specifically covering supervisory practices; or lead work experience that required work direction, monitoring work, and making work assignments (such experience on a fill-in basis if non-qualifying unless for a period of approximately three months or more); or completion of a college-level personnel course.

+ Some knowledge of community organization/development principles and processes. Typically gained by completion of community organization/development course or workshops equivalent to three semester hours of college credit or 40 classroom hours of specific training OR has served in a direct services role for at least one year in case management or psychosocial or rehabilitation therapy or counseling and applying these principles in a community development role.

+ Experience demonstrating good knowledge of human services principles and practices to include social and family systems, human growth and development, and case management methods. Typically gained by a Bachelor's degree in a social or behavioral science curriculum such as social work, psychology, marriage and family counseling, psychosocial rehabilitation, education, nursing, sociology, or closely related field of study that included family systems; AND at least one year of experience in social service delivery or case management OR one year of experience as a Certified Alcohol Drug Counselor (CADC).

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

+ Skills and experience in conflict management.Typically gained through six months of on-the-job training and experience in applying active listening, developing self-awareness, and seek/providing feedback.

+ Solid verbal and written communication skills. Typically gained through six months of work experience where writing and speaking in professional settings is expected.

Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected]

PHONE: (208) 334-0681

EEO/DA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.