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10032 – Manager of ERP operation, Parts Sales

Location – Fountain Valley, CA (5-day Onsite

Company Overview

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

Role Overview

We're seeking a dynamic and experienced Manager of ERP Operations to lead our SAP-focused Parts Sales application team. This critical, on-site role will drive the operational support and enhance our SAP applications, directly impacting Hyundai/Kia America's sales business. You'll lead a diverse team of employees, partners, and contractors, ensuring optimal performance and alignment with our strategic goals.

This manager will oversee the full SDLC of our SAP Parts Sales applications, leading both technical and administrative activities for the Hyundai/Kia America's parts business unit.

KEY RESPONSIBILITIES

+ Strategic Oversight: Provide comprehensive oversight of our GERP (S/4HANA) Parts application operations and enhancement initiatives, ensuring alignment with business objectives.

+ System Integrity: Safeguard the integrity and seamless integration of our SAP applications with internal systems and external business partner platforms.

+ Solution Delivery: Initiate, plan, and execute projects for the team to deliver innovative SAP solutions that meet evolving business requirements.

+ Team Performance Management: Drive the team's excellence in ticket processing, on-time delivery, and overall quality management, establishing clear performance metrics and fostering continuous improvement.

+ Resource Optimization: Continuously review and strategically assign team resources to maximize efficiency and responsiveness for all required services.

+ Global Alignment: Coordinate local team efforts, ensuring tasks and projects are meticulously aligned with our global service plan.

+ Stakeholder Communication: Act as the primary communication liaison for all sponsors regarding our Parts Sales application services, providing clear and timely updates.

Essential Functions

Service Leadership

+ Maintain high-level knowledge of our SAP solutions and their complex integrations.

+ Drive adherence to technical transition requirements and strategic IT goals.

+ Monitor and foster collaboration with our global IT teams along with Global operation process.

+ Act as a key point of contact for security concerns related to the S/4HANA Parts application.

+ Perform as an Incident Manager, reporting progress and conducting Root Cause Analysis (RCA) for critical incidents.

+ Track and report project statuses across various teams, serving as a critical gateway for work assignments and ensuring clear project scope definition.

+ Conduct periodic KPI monitoring and performance reviews, implementing improvements as needed.

+ Foster active collaboration with Hyundai Motor Group headquarters, regional headquarters (RHQ), sister companies, and the production site IT team in Mexico.

Management & Administration

+ Provide program management guidance for all projects, ensuring consistent methodology.

+ Own the full budget lifecycle for the team, including planning, forecasting, and justifying changes.

+ Oversee procurement activities, including purchase order management, vendor relationships, and contractor time tracking.

+ Manage HR approvals for employee time, onboarding, job descriptions, and goal evaluations.

+ Review contracts, obtain quotes, and perform Total Cost of Ownership (TCO) analysis.

+ Formulate, forecast, and monitor budget utilization throughout the fiscal year.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Basic Qualifications:

+ Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field or equivalent experience.

+ SAP Experience: 8+ years of progressive SAP experience, with 3-5+ years in a direct team leadership/management role over SAP operations and support.

+ S/4HANA Expertise: Demonstrated experience with SAP S/4HANA, including at least one significant implementation or migration project.

+ Core Skills: Proven ability in SAP operations management (incident, problem, change), project leadership, and vendor management.

+ Business Acumen: Strong understanding of sales, logistics, and supply chain processes, ideally within distribution and retail industry.

+ Technical Acumen: Solid understanding of SAP module functionalities (e.g., SD, MM and Integration with FI), SAP Basis concepts, system architecture, and security.

+ Certifications (Preferred): Relevant SAP certifications (e.g., S/4HANA), PMP, or ITIL certifications are a strong plus.

+ Soft Skills: Exceptional leadership, communication, analytical, and stakeholder management skills are essential.

+ Bilingual (English/ Korean ) is a plus

Team Culture:

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

+ Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.

+ Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.

+ Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.

+ Growth: We prioritize personal and professional growth, offering opportunities for learning and development.

+ Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

Salary Range - $118,650 - $182,710

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

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