• Medical Front Office Specialist

    Robert Half Office Team (Carmel, IN)


    Description

    Join our team as a Medical Front Office Specialist and be the welcoming face of the practice. In this vital role, you’ll interact daily with patients, providers, and staff, ensuring smooth operations and excellent service from check-in through check-out.

    Hours:

    Monday 12:30p – 5:30p

     

    Tuesday 8:00a – 5:30p

     

    Wednesday 8:00a – 5:30p

     

    Thursday 7:30a – 5:30p

     

    Friday 7:30 – 4:30p

    Responsibilities for the position include the following:

    + Warmly greet all patients, assist with sign-in, manage waiting times, and provide outstanding customer service.

    + Communicate with clinical staff to ensure smooth patient flow and accurate updates for waiting patients.

    + Verify and scan insurance cards, confirm referral status, update patient records, and enter demographic information as needed.

    + Schedule appointments, medical tests, X-ray studies, and office procedures; manage “No Show” documentation and patient chart organization.

    + Handle patient check-out by collecting co-pays, updating records, and scheduling follow-up visits; thank patients and offer further assistance.

    + Efficiently answer and transfer phone calls, reschedule missed appointments, and notify staff of delays or patient changes.

    + Provide coverage for other front office positions and locations as needed; assist with miscellaneous administrative duties as assigned.

    Requirements

    + High school diploma or equivalent; associate degree or medical office certification preferred.

    + Previous experience in a medical office or healthcare setting is highly desired (2 years preferred).

    + 2-3 years experience working in a business office

    + Familiarity with EMR/EHR systems and proficiency in Microsoft Office Suite.

    + Excellent communication, organization, and multitasking skills.

    + Strong attention to detail and a positive, professional attitude.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .