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Job Title: Customer Service Manager

Type: Contract To Hire Opportunity

Compensation: $22.00 - $25.00 hourly

Contractor Work Model: Onsite

Hours: Monday - Friday, 9:00 am to 5:00 pm

Customer Service Manager Job Duties:

+ Manage all calls that come into the department from customers

+ Respond to customers and vendors chats/messages that come in through the company website

+ Assist customers with online order inquiries

+ Assist large customers including retail stores, distributors, and brokers with placing large orders, PO's, price updates, etc.

+ Maintain documentation in system

Customer Service Manager Job Requirements:

+ Previous e-commerce experience dealing with customers, orders, shipping etc. is strongly preferred

+ Must have previous experience in customer service assisting customers over the phone and online

+ Clear and professional communication skills

+ Detail oriented and can multitask

+ Must be able to think on your feet

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #563-Joule Staffing - Toms River

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.