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CTG is seeking to fill a Senior Project Manager position for our client.

**Location:** Buffalo, NY (Hybrid Remote)

**Duration:** 9 months

Duties:

The Senior Project Manager for the Computer-Assisted Coding (CAC) and Clinical Documentation Integrity (CDI) Software Deployment Project is responsible for end-to-end planning, coordination, execution, and delivery of enterprise CAC/CDI implementations across inpatient, outpatient, and professional billing environments.

This role provides delivery governance, cross-functional coordination, and execution discipline, ensuring scope, schedule, quality, and risk are actively managed across business, clinical, IT, QA, compliance, and vendor teams. The Project Manager ensures project execution remains requirements-driven, testable, auditable, and operationally sustainable, rather than focused solely on technical go-live milestones.

The role also ensures sustained commitment to documentation, reporting, and record keeping, enabling proactive status reporting and timely responses to ad hoc information requests.

Key responsibilities include:

_Project Planning & Execution_

+ Develop and maintain integrated project plans with detailed work packages, tasks, dependencies, and milestones across business analysis, interface development, QA/testing, training, go-live, stabilization, and core application configuration.

+ Establish and manage milestones, dependencies, critical paths, and deliverables across all CAC/CDI workstreams.

+ Ensure alignment between project plans, resource availability, and organizational priorities.

_Governance, Risk & Issue Management_

+ Establish and maintain project governance structures, including status reporting, decision logs, risk and issue registers, and escalation pathways.

+ Proactively identify and manage risks related to scope, data readiness, workflow maturity, testing coverage, training readiness, and operational adoption.

+ Serve as the primary escalation point for delivery risks impacting quality, compliance, or revenue cycle performance.

_Requirements, QA & Testing Alignment_

+ Partner with Business Analysts to ensure clear, approved, and testable requirements aligned to current- and future-state workflows.

+ Ensure QA activities are planned, resourced, and executed in alignment with the testing strategy, including integration testing, interface testing, UAT, and regression testing.

_Cross-Functional Coordination_

+ Coordinate activities across operational stakeholders (Coding, CDI, HIM, Compliance, Billing, Operations, Clinical Leadership), QA teams, interface developers, business systems analysts, trainers, and vendors.

+ Audit project artifacts to ensure requirements, workflows, and testing outputs are fit for purpose.

_Vendor & Stakeholder Management_

+ Act as the primary coordination point with CAC/CDI vendors to ensure deliverables align with contractual scope, timelines, and dependencies.

+ Communicate effectively with executive sponsors, clinical leaders, operational managers, and IT leadership regarding status, risks, and decisions.

_Go-Live & Stabilization Oversight_

+ Coordinate go-live readiness activities, including training completion, data validation, cutover planning, and support coverage.

+ Lead post–go-live stabilization, including issue triage, separation of training issues versus system defects, and transition to steady-state operations.

Skills:

+ Advanced project planning and delivery governance skills

+ Strong risk, issue, and dependency management capabilities

+ Excellent stakeholder communication and vendor management skills

+ Deep understanding of QA, testing, and requirements traceability

+ Ability to manage complex, highly integrated healthcare IT initiatives

Experience:

+ 10+ years of experience managing healthcare IT or revenue cycle–related projects, including enterprise-scale implementations

+ Direct experience implementing Computer-Assisted Coding (CAC) and Clinical Documentation Integrity (CDI) tools

+ Experience managing projects involving EHRs, LIS, RIS, OIS, and revenue cycle systems (registration, scheduling, charging, coding, billing)

+ Experience leading projects with extensive HL7 and EDI-based integrations

Education:

+ Bachelor’s degree in Business, Information Systems, Healthcare Administration, Project Management, or a related field

+ Active Project Management Professional (PMP) certification required

Preferred Qualifications:

+ HIM or revenue cycle credentials (CRC, CPC, CPB, RHIA, etc.)

+ Knowledge of HL7 message types and segments and EDI loops and segments

+ Knowledge of business analysis and operations management techniques for process evaluation and optimization

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Tana Stilloe** at **[email protected]** . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.