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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The Environment Director of Operations is the operational leader responsible for the successful performance of AECOM’s West Region Environment business line, working closely with the Regional Business Line Leader, Business Line Growth Lead, Practice Leads and Practice Operations Leads to grow the business profitably. The Director of Operations will report directly to the West Region Chief Operating Officer. The ideal candidate will be a highly collaborative change agent, passionate about our people, and eager to drive a culture of continuous improvement into the business. This is a hybrid position, and the ideal candidate will be local to a West Region office.

Key responsibilities associated with this role include a detailed understanding of the performance drivers of the business and the development and implementation of action plans to improve results.

Duties will include but are not limited to:

+ Day to day operational business line management, driving Net Service Revenue, DPE, project margins, SG&A, EBITA, and DSO.

+ Comprehensive understanding of P&L performance and development of full year forecasts, by Practice, in partnership with Finance.

+ Initiates and maintains extensive contacts with senior level region, business line and technical leaders within the company and with other organizations.

+ Responsible for the health, safety, and wellbeing of employees. Champions the AECOM Safety for Life Program and prioritizes safety above all.

+ Set strategy for business line quality program, ensuring consistent adherence to AECOM Project Delivery System requirements on all projects in the portfolio.

+ Partners with Practice Leads to develop strategy for growth and assists with actionable tactics to implement.

+ Core competencies in professional staff development, mentorship, and retention are critical.

+ Leads with a growth mindset. Translates pipeline to upcoming resource needs. Develops resourcing strategy with Practice Leads to drive hiring, workshare, and utilization of Enterprise Capabilities.

+ Leverages the network of Portfolio Delivery Leads to ensure project delivery excellence.

+ Cash management, driving timely invoicing and collection of accounts receivable.

+ Drives process improvement to remove inefficiencies and increase effectiveness.

+ Communicates with staff to ensure all initiatives are delivered and executed in a positive and effective manner.

+ Collaborates with capture teams and Regional Risk Manager to facilitate required risk review and approval for pursuits.

+ Routine coordination with support functions (Project Controls, Finance, HR, Legal, Quality, Safety, Procurement) to drive alignment across all facets of the business.

The ideal candidate:

+ Proven business acumen, strong leadership skills, and experience working in large matrix organizations.

+ Strong Project Management background, with detailed knowledge of managing projects at AECOM.

+ Solves problems independently, with a high level of sound judgment and reasoning.

+ Thrives in a fast-paced environment with competing demands.

+ Exhibits servant leadership, consistently putting the success of the team first.

+ Ability to anticipate potential problems and implement mitigating solutions.

+ Detail oriented and analytical, with a firm understanding of AECOM’s economic model.

+ Risk-based mindset, with proven experience balancing risk and return at a project and portfolio level.

+ Highly motivated with a penchant for action.

Qualifications

Minimum Qualifications

+ Bachelor’s Degree in related field and 12+ years of relevant experience or demonstrated equivalency and/or education, including 4 years of leadership

+ Proven record of managing teams and developing a collaborative culture

+ Proven financial and operational acumen

Additional Information

Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $265000 to $300000.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

**ReqID:** J10142898

**Business Line:** Environment

**Business Group:** DCS

**Strategic Business Unit:** West

**Career Area:** Business Management

**Work Location Model:** Hybrid

**Compensation:** USD 265000 - USD 300000 - yearly