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Director of Maintenance
- Turner Mining Group (Bloomington, IN)
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Director of Maintenance
Role Summary
The Director of Maintenance is responsible for designing, implementing, and governing Turner Mining Group's maintenance program across all projects and fleet. This role focuses on building scalable systems, setting standards, and driving reliability and cost performance through strong maintenance governance and leadership. The Director does not manage daily maintenance execution but ensures that Maintenance Managers and Superintendents are equipped, trained, and held accountable to operate effectively within Turner's maintenance framework.
Key Responsibilities
Maintenance Program Standards & Systems
- Develop and maintain companywide maintenance standards covering documentation, coding, PM strategy, inspections, oil sampling, condition monitoring, and work order management
- Define critical maintenance workflows including breakdown response, planned work, major repairs, and warranty claims
- Ensure maintenance systems are practical, consistently applied, and scalable across projects
Work Management, Planning & System Performance
- Establish standards for work order planning, scheduling, prioritization, and closeout
- Define and govern machine status tracking, downtime definitions, and failure coding
- Ensure maintenance data supports reliability analysis (availability, MTBF, MTTR, cost per hour) and financial reporting
- Align maintenance system usage with accounting and cost controls
Project Maintenance Planning & Capability Development
- Define the structure and content of project-specific maintenance plans
- Ensure warranty requirements, lessons learned, common failure modes, vendor relationships, and wear expectations are captured and deployed
- Establish training and onboarding expectations for Maintenance Managers and Superintendents
- Define KPI expectations, reporting cadence, and performance review processes
Maintenance Cost Forecasting & Governance
- Own maintenance forecasting standards, including rolling short-term forecasts tied to production plans
- Approve major maintenance spend and repair-versus-replace decisions
- Monitor forecasted versus actual maintenance costs and identify key cost drivers
- Ensure warranty recovery and vendor accountability are consistently pursued
Leadership & Reliability Improvement
- Lead reliability improvement efforts across the fleet and projects
- Drive root cause analysis for significant or repeat failures
- Coach and develop Maintenance Managers as leaders and system owners
- Partner with Operations to improve operating discipline that affects asset life and availability
- Continuously improve Turner's maintenance program as fleet, projects, and scale evolve
Reporting Structure
- Reports to: Executive Leadership (Chief Business Officer)
- Direct reports: Maintenance Managers
- Indirect reports: Maintenance Superintendents and site maintenance teams
Success Measures (High-Level)
- Consistent maintenance execution across projects
- Improved asset availability and reduced unplanned downtime
- High-quality maintenance data supporting reliability and cost decisions
- Predictable and controlled maintenance spend
- Strong Maintenance Manager and Superintendent capability
Team Structure Overview
Director of Maintenance
Program Owner | System Architect | Governance | Second-Level Approval
- Owns the design, implementation, and continuous improvement of Turner's maintenance program
- Establishes companywide standards for maintenance planning, execution, documentation, approvals, and reporting
- Defines reliability, cost, and performance expectations across the fleet and all projects
- Sets approval frameworks and governance for maintenance spend and major repairs
- Provides strategic direction, coaching, and oversight to Maintenance Managers
- Ensures maintenance systems produce consistent, reliable data that supports operational and financial decision-making
Maintenance Managers
Execution Oversight | Tactical Planning | First-Level Approval
- Ensure Turner's maintenance standards are executed consistently across assigned projects
- Oversee Maintenance Superintendents and hold them accountable to defined systems and expectations
- Serve as first-level approvers for maintenance work orders and spend
- Clear outstanding approvals, resolve accounting issues, and ensure timely and accurate work order closeout
- Lead tactical development of project-specific maintenance plans within Director-established standards
- Escalate risks, chronic issues, and system gaps to the Director
Maintenance Superintendents
Field Execution | Asset Availability | Crew Leadership
- Own day-to-day maintenance execution at the project level
- Keep equipment operating to meet production requirements within Turner's maintenance systems
- Plan and execute work orders, manage technicians and vendors, and respond to breakdowns
- Ensure inspections, PMs, and documentation are completed to standard
- Communicate issues, risks, and performance trends through the Maintenance Manager
Operating Principle:
- The Director builds and governs the system
- Managers ensure it is executed well
- Superintendents keep the job running within the system
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