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Description

Summary:The Treasury Management Services Specialist Sr ​manages all incoming and outgoing file exceptions, meeting all established Federal Reserve deadlines. They must meet quality standards. They communicate with internal colleagues and external customers via phone, email, and written correspondence; exchanges information and resolves complex issues by researching solutions and identifying the best plan of action, where multiple non-standard solutions are available.

Duties and Responsibilities:

+ Follows effective controls and processes to ensure risks are measured, monitored and controlled.

+ Assists with control testing for Risk.

+ Experience working with internal and external customers via phone conversations.

+ Adheres to Bank Policy and Procedures and complies with Regulatory Requirements.

+ Keeps abreast of risk related changes that may impact work functions, processes and lead communications to team action to be taken. Update procedures as needed.

+ Sound judgment when researching problems and takes appropriate action to correct the problem while keeping management informed.

+ Ability to recognize and quickly fill production gaps as needed with minimal supervision including leadership and delegation practices.

+ Responsible for the production schedule and communication to the team on schedule.

+ Ability to increase personal productivity levels as needed in order to meet the department processing deadlines.

+ Fully cross trained on all departmental activities and functions; coordinates and provides training of other Operations Customer Service Specialists, as needed.

+ Organizes workflow for designated group.

+ Reviews the work of others and provides feedback on problem resolution.

+ Exchanges information and resolves issues by researching solutions and identifying the best solution, where multiple non standard solutions are available.

+ Contributes to the setting of team goals with management's input and concurrence.

+ Coordinates special projects, identifies and implements new procedures to make the workflow more efficient.

+ Creates and maintains documentation when necessary.

+ Draws from various data points to complete periodic reporting as required for both management and/or TPB.

+ Coordinates and reviews overall departmental participation in system upgrades and testing; provides input on the implementation of new technology, and/or enhancements to current technology.

+ Encourages teamwork and collaboration through the use of Continuous Improvement tools and practices Draws complex data from a number of sources and compiles periodic reporting and root cause analysis, as required.

+ Coordinates and reviews overall departmental participation in system upgrades and testing; provides input on the implementation of new technology, and/or enhancements to current technology.

+ Supports internal colleagues and external Huntington customers by processing escalated and highly complex inquiries and/or requests related to Huntington products and services.

+ Performs other duties as assigned.

Work schedule will be flexible. Some overtime may be required.

Basic Qualifications:

+ 5 or more years of bank operations experience

+ 1 or more years of wire experience

+ High school diploma or equivalent

Preferred Qualifications:

+ Bachelor's degree

+ 2 or more years of Wire Department experience

+ Strong organization, phone skills, and analytical skills

+ Excellent communication skills

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.