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Primary City/State:

Sun City, Arizona

Department Name:

Culinary & Nutrition-Hosp

Work Shift:

Evening

Job Category:

Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care.

The Food Service Supervisor provides front-line leadership to food service staff, overseeing daily operations, production, and service delivery while ensuring compliance with company standards and regulatory requirements (County, State, and JCAHO). This role is responsible for hiring, training, and evaluating staff performance, while monitoring meal quality, customer satisfaction, and safety guidelines across assigned areas or shifts.

Working under limited supervision, the supervisor manages operating expenses, controls inventory, resolves customer concerns, and ensures cost-effective operations. The position requires a high school diploma/GED, two or more years of food service management experience, strong communication and customer service skills, and the ability to effectively lead teams. Proficiency with food service equipment, computer systems, and knowledge of food handling regulations is essential.

***Preferred Qualifications*** Experience supervising or manager culinary team in hospital environment

Full-Time Salaried Role-

**Schedule-** Tuesday - Saturday, 3pm until closing (times can Vary depending of need of business)

Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades. Today, our 410-bed acute-care hospital is nationally recognized by U.S. News and World Report as one of Arizona’s Best Hospitals. Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management. We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission’s Advanced Certification as a Primary Stroke Center.

POSITION SUMMARY

This position provides front line leadership to employees while organizing, supervising, and coordinating the work of the food service staff in the department. Assures that all food products, food service areas and work processes comply with company standards as well as with County, State and JCAHO regulations.

CORE FUNCTIONS

1. Leads and directs the food and nutrition staff in assigned area or shift, achieves the daily food & nutrition department production and service requirements.

2. Interviews, selects and hires qualified department staff, influences staff turnover. Provides formal training, orientation and on-the-job training. Ensures the ongoing competency of staff through coaching and the evaluation of staff performance in a fair and consistent manner.

3. Monitors and supports department staff to ensure that excellent meal service is provided while meeting patient and customer satisfaction goals. Monitors staff and areas to ensure that regulatory agency, OSHA, and safety guidelines are met.

4. Monitors and controls operating expenses and other key indicators within assigned areas/shift to meet budget requirements.

5. Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs.

6. Resolves customer problems and supports staff development in customer service skills.

7. Works under limited supervision and is responsible for the daily supervision of food service staff in specific areas or shifts while ensuring cost effective and efficient operations and providing excellent service & meal quality for patients and other customers. External customers: patients and families, vendors, physicians, facility directors / managers / supervisors, employees and the public. Internal Customers: Culinary and Food & Nutrition Staff.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must possess the knowledge and abilities in food services normally acquired with two or more years of experience and/or education in similar food services management work. Must have excellent communication and customer service skills. Must be able to effectively organize, lead and supervise work areas and teams. Must be able to learn food handling regulations and pass certification tests as required.

All onsite food service equipment including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils. Must have the ability to operate computer business software, email, phone, FAX, etc. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Previous supervisory experience and background in healthcare. Bilingual skills in English/Spanish are a plus. SERVSAFE certification.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability