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CTG is seeking **four Epic Principal Trainers** to support training and education across multiple Epic application areas. These roles will focus on developing and delivering high‑quality training for clinical and operational end users, supporting go‑live readiness, and maintaining training materials that align with organizational standards.

One of the four positions **must be TED certified** , and an **RN background is preferred** for all roles.

1. Epic Principal Trainer – Ambulatory & Outpatient Services

Focus Areas:

+ Ambulatory and outpatient clinical workflows

+ Regularly scheduled monthly classroom training for Nurses, Medical Assistants, and other clinical staff

+ Instructor‑led training sessions

+ One‑off or ad‑hoc training requests

+ Support for provider training as needed

Responsibilities:

+ Deliver structured classroom training and individualized sessions

+ Develop and maintain training materials, including lesson plans, exercises, and tip sheets

+ Collaborate with operational leaders and application analysts to ensure curriculum accuracy

+ Support onboarding and ongoing education for clinical staff

2. Epic Principal Trainer – Provider & Ancillary Services

Focus Areas:

+ Provider‑focused workflows across clinical specialties

+ Ancillary departments (e.g., therapy, imaging, lab support workflows)

Responsibilities:

+ Lead provider training sessions, including onboarding and optimization

+ Deliver training for ancillary teams and support cross‑functional workflows

+ Create and update training content, job aids, and quick‑reference materials

+ Partner with clinical leadership to ensure training aligns with operational needs

3. Epic Principal Trainer – Willow, Beacon, Beaker, Radiant

Focus Areas:

+ Pharmacy (Willow)

+ Oncology (Beacon)

+ Laboratory (Beaker)

+ Radiology (Radiant)

Responsibilities:

+ Develop and deliver training across these specialty modules

+ Maintain curriculum, build training environments, and create tip sheets

+ Support end‑user readiness for upgrades, new workflows, and go‑live events

+ Collaborate with application teams to ensure training reflects current build

4. Epic Principal Trainer – Revenue Cycle (Separate from Clinical EMR)

Focus Areas:

+ Revenue Cycle workflows (e.g., scheduling, registration, billing, claims, HIM)

+ Training for operational and administrative staff

Responsibilities:

+ Deliver training for front‑end and back‑end Revenue Cycle teams

+ Maintain training materials and ensure alignment with regulatory and organizational requirements

+ Support onboarding, optimization, and workflow changes

+ Partner with Rev Cycle leadership to ensure training meets operational goals

General Responsibilities for All Positions

+ Develop and maintain training materials, including lesson plans, exercises, and tip sheets

+ Deliver instructor‑led training in classroom and virtual settings

+ Support one‑on‑one training and targeted remediation

+ Maintain training environments and coordinate with analysts on build updates

+ Participate in go‑live support and ongoing optimization

+ Ensure training aligns with organizational standards and Epic best practices

Qualifications

Required:

+ Experience as an Epic Principal Trainer or Epic Credentialed Trainer

+ Strong communication and presentation skills

+ Ability to work in a hybrid on‑site/remote model

Preferred:

+ **TED certification** (required for at least one of the four positions)

+ **RN license** or clinical background

+ Experience with Epic Ambulatory, Ancillary, Willow, Beacon, Beaker, Radiant, or Revenue Cycle modules

+ Experience developing training materials and tip sheets

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided **.** For additional information, please contact **Dallas Bell at [email protected]** . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $85,000 to $125,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.