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Job Description

Insight Global is seeking a UX / Product Designer to join a Big 5 Canadian banking client, sitting out of Chicago. The successful candidate will focus on a range of digital customer experiences.

• User Research & Analysis

• Conduct usability testing, interviews, and surveys to understand customer needs.

• Analyze data and synthesize insights to inform design decisions.

• Wireframing & Prototyping

• Create low- and high-fidelity wireframes and interactive prototypes using tools like Figma or Sketch.

• Iterate designs based on feedback and testing results.

• Design System & Development Collaboration

• Work within established design systems and contribute to their evolution.

• Collaborate with developers to ensure consistency across platforms (web, iOS, Android).

• Agile & Cross-Functional Collaboration

• Participate in daily stand-ups, sprint planning, and retrospectives with product managers, developers, and QA teams.

• Ensure designs are ready for development and meet sprint timelines.

• Stakeholder Engagement

• Present design concepts and prototypes to stakeholders for feedback and approval.

• Facilitate workshops to align teams on user needs and design strategies.

• Continuous Improvement

• Monitor product releases and gather post-launch feedback for iterative improvements.

• Stay updated on industry trends and perform competitive analysis.

• Accessibility & Compliance

• Ensure designs meet accessibility standards (WCAG) and comply with banking regulations.

• Incorporate inclusive design principles into all deliverables.

• Documentation & Handoff

• Prepare detailed design specifications and assets for developer handoff.

• Maintain clear documentation for future reference and audits.

In this dynamic role, a UX Designer contributes to creating seamless and delightful experiences for users, making products stand out in the competitive market.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-4+ years of experience in UX / Product Design

• Figma

• Large enterprise experience

• Agile experience, specifically working with technical stakeholders

• Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style

Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user • Specific experience within banking or other financial institutions

CMS experience, especially Contentful