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Working Title: IT Business Analyst

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

+ **Job ID** : 91125

+ **Location** : St. Paul

+ **Telework Eligible** : Yes, \#LI-Hybrid

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Limited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 12/31/2025

+ **Closing Date** : 01/06/2026

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : Department of Human Services (DHS)

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually

+ **Job Class Option** : Business Analyst

+ **Classified Status** : Unclassified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **End Date** : 12/28/2027

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

As the IT Business Analyst, you will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

Additionally, you will act as a liaison between IT, vendor, and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop. The Business Analyst works with development team members by collaborating on the development, testing, deployment and adoption of solutions. The Business Analyst also communicates and consults with system user populations concerning system changes and implementation planning for changes and releases.

The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.

**This position requires an employee to be onsite at 540 Cedar St., St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.** Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements

_**This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years._

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

Position requires a minimum of three (3) years of experience in performing IT business analysis functions.

Experience must include:

+ Experience performing business analysis functions to act as a liaison among stakeholders to analyze, define, document, and communicate business processes, software requirements, and specifications for technology initiatives.

+ Experience applying Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Requirements Analysis, and Solution Assessment and Validation, using BABOK or equivalent industry standards and MNIT practices.

+ Experience gathering, analyzing, and synthesizing requirements from business, technical, and executive stakeholders, and translating those needs into functional and non-functional requirements, models, and documentation.

+ Experience working throughout the System Development Life Cycle (SDLC), including collaboration with development teams on design, testing, deployment, and implementation of solutions.

+ Ability to communicate clearly in writing and verbally, present technical and business information to technical and non-technical audiences, manage multiple priorities, and perform work with direction, coaching, and supervisory oversight.

+ Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree or a bachelor's degree for one (1) year; and an associate’s degree for six (6) months.

Preferred Qualifications

+ Experience with at least one application development methodology, such as Waterfall, Rational Unified Process (RUP), or Agile (Scrum/Kanban).

+ Experience gathering and communicating business needs and functional requirements, including artifacts such as use cases, user stories, test cases, specifications, business process models, UML diagrams, or wireframes.

+ Experience with application and/or interface accessibility guidelines and providing end user support.

+ Demonstrated ability to communicate clearly, translate technical information for non-technical stakeholders, collaborate effectively as part of a team, and organize and prioritize multiple deadlines.

Strongly Preferred Qualifications

+ Demonstrated understanding of Healthcare and waiver management programs administered or overseen by the Department of Human Services, including work with agency partners.

+ Experience with MMIS and EDI electronic claims transactions.

+ Experience with Waiver management processes and procedures.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.