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Citi Community Capital (CCC) is the premier affordable housing lender in the United States, consistently ranked #1 for the past 15 years. We are dedicated to providing financing for the development and

preservation of affordable housing and community revitalization projects nationwide. Our innovative financial solutions empower communities, create opportunities, and foster sustainable growth. Join a team

committed to making a tangible difference in people's lives and strengthening neighborhoods across the country.

The Transaction Management team is responsible for supporting multiple aspects of the lending lifecycle. This includes, but is not limited to, loan closing and servicing coordination, facilitating complex client

onboarding, data management, and quality control. The team is accountable for operational oversight of the closing and servicing of all conversion loan transactions across various business divisions to ensure all

internal and external requirements are met.

Job Summary

Citi is seeking a highly motivated and experienced professional to join our dynamic team, focusing on complex loan closing activities within affordable housing while contributing to broader transaction management functions across the lending lifecycle. The role involves managing all aspects of the loan closing process for complex transactions, ensuring timely, accurate, and compliant execution. This position requires a meticulous professional with a deep understanding of real estate finance, affordable housing development, the intricacies of tax credit structures, and broader loan operational processes. The individual will play a crucial role in enhancing performance, efficiency, and ensuring compliance throughout the loan lifecycle.

Key Responsibilities

Loan Closing (Affordable Housing Focus):

Manage a pipeline of affordable housing loan closings from commitment

through funding, including construction loans, permanent loans, and bond

financings.

• Coordinate extensively with internal stakeholders (underwriting, legal,

portfolio management, credit risk, operations) and external parties

(counsel, developers, syndicators, investors, government agencies).

• Review and analyze complex legal documentation, including loan

agreements, partnership agreements, deeds of trust, regulatory

agreements, and intercreditor agreements, to ensure all conditions

precedent to closing are met.

• Exhibit a strong understanding of Low-Income Housing Tax Credits

(LIHTC) and other tax credit programs, ensuring compliance requirements are meticulously integrated into the closing process.

• Oversee the satisfaction of all pre-closing conditions, track critical

deadlines, and manage the collection and review of all required

documentation.

• Facilitate the ordering and review of third-party reports, title insurance, and surveys.

Prepare and/or review closing statements, disbursement schedules, and

wire instructions.

• Proactively identify and resolve potential closing issues, collaborating with all parties to ensure smooth and efficient transaction completion.

Broader Transaction Management & Lifecycle Support:

Contribute to the build and development of processes to support loan

origination and lifecycle management for a variety of loan types, including corporate, commercial, real estate, structured, syndicated, and bilateral loans, as well as trade finance.

• Assist with the creation and continuous improvement of processes,

standards, procedures, controls, and training for transaction management.

• Aid in the design, implementation, testing, and rollout of technology

solutions related to loan lifecycle management.

• Provide training and support to transaction management staff and

business constituents.

• Ensure that data quality, controls, and processes meet internal policies

and regulatory requirements and expectations.

• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure end-to-end transparency.

• Participate in projects aimed at enhancing performance and efficiency,

including loan remediation and loan system testing/migrations.

• Actively manage and maintain a deal closing pipeline of loan transactions and lifecycle events.

• Capture data, store documentation, troubleshoot issues/roadblocks, and perform quality control for loan transactions.

• Appropriately assess risk when business decisions are made,

demonstrating particular consideration for the firm's reputation and

safeguarding Citigroup, its clients and assets, by driving compliance with

applicable laws, rules and regulations, adhering to Policy, applying sound

ethical judgment regarding personal behavior, conduct and business

practices, and escalating, managing and reporting control issues with

transparency.

• Maintain accurate and organized electronic and physical closing files and documentation.

Qualifications

Education:

Bachelor’s/University degree or equivalent experience in Finance, Real

Estate, Business Administration, or a related field.

Experience & Expertise:

2-5 years of relevant experience in loan closing or transaction

management within financial services, with a strong preference for

affordable housing finance.

• Demonstrated expertise in affordable housing finance, including a

thorough understanding of Low-Income Housing Tax Credits (LIHTC), taxexempt bonds, and other subsidy programs.

Strong knowledge of real estate legal documentation, title and survey

review, and closing mechanics.

• Knowledge of wholesale loan (syndicated / bilateral) product and

business, including an understanding of legal loan documentation, loan /

funding mechanics, deal structure, and funds flows is a plus.

• Experience with Loan IQ, transaction capture tools, or similar loan

management software.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Tableau or

visualization tool familiarity is a plus.

Skills:

Proven ability to manage multiple complex transactions simultaneously

under tight deadlines and prioritize effectively with minimal management

follow-up.

• Exceptional organizational skills, keen attention to detail, and developed analytical and problem-solving abilities.

• Excellent written and verbal communication, interpersonal, and client

relationship skills, with the ability to effectively interact with all levels of

internal and external stakeholders.

• Ability to work independently and as part of a collaborative team in a fast paced,

continuously changing environment where priorities are frequently

shifting.

• Critical decision-making capabilities, including the ability to identify,

escalate, and propose solutions to problems.

• Ability to multi-task through the practice of strong organizational and time management skills, with experience in continuously following-up with various stakeholders.

• Understanding and awareness of appropriate corporate and regulatory

policies in relation to lending.

• Focus on achieving/exceeding key operating standards within a

KPI/metrics driven culture.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$62,620.00 - $87,380.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jan 07, 2026

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.