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Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a **Office Support Assistant** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits:

+ Comprehensive medical, dental, and vision coverage

+ 401(k) retirement plan

+ Paid time off and holidays

+ Employee assistance programs and wellness initiatives

+ Flexible options to support a balanced life

Responsibilities

What You'll Do:

+ Answer phones promptly, direct calls appropriately, and take clear, detailed messages.

+ Take toxicology samples for testing labs.

+ Conduct in-home supervisory visits to clients.

+ Assist with in-home visits.

+ Conduct client satisfaction surveys.

+ Prepare monthly supply order.

+ Maintaining patient and employee files and all related paperwork.

+ Perform other duties, as assigned.

+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications

What You'll Bring:

+ Professional written and verbal communication skills.

+ Excellent interpersonal skills.

+ Proficient computer skills.

+ Basic understanding of administrative and clerical procedures and systems.

Education and Experience:

+ High school diploma or GED required.

+ Valid driver's license.

+ Access to insured and reliable transportation.

+ Previous experience working in an administrative/clerical role.

Physical Requirements:

+ Ability to move, transport, or position up to 50 pounds

+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.

+ Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

+ Regular travel on a daily or weekly basis required, even in inclement weather

_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._

_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._

Job Profile Summary

The Office Support Assistant will assist with duties such as answering calls, toxicology screenings, in-home visits, client satisfaction surveys, and any other duties, as assigned. The focus of this position is to encourage and provide client satisfaction while maintaining operational compliance with company policy and state/federal guidelines.