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NY HELP No

Agency Information Technology Services, Office of

Title Project Assistant - 10431

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Provisional

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address ESP Corning Tower, Flr 21

City Albany

State NY

Zip Code 12210

Duties Description Under the direction of the Manager Information Technology Services 2, SG-29, the Project Assistant, SG-NS, within the Dedicated Support Division, Department of Health Bureau. The incumbent for this position will be required to act as a lead workplace architect responsible for the vision, strategy, and execution of high-performance work environments.The duties and responsibilities include, but are not limited to:• Develop and maintain strategic digital workplace solutions.• Design and implement collaboration, communication, and knowledge management tools.• Assess and recommend new technologies to enhance the digital work experience.• Ensure security and compliance within digital workplace environments.• Collaborate with IT teams, business stakeholders, and vendors for effective implementation.• Triage workplace architecture related requests to identify best fit solutions.• Collaborate with stakeholders to understand and document business needs.• Collaborate with the enterprise service owners to ensure solutions align with enterprise and security policies and standards.• Work in conjunction with enterprise services to maintain the platforms used to deliver standard software packages, patches and upgrades for assigned projects.• Interact with vendors for technical support as needed to solve hardware/software problems or gain product insights.• Document and oversee the creation of workplace architecture standards, procedures and guidelines necessary to meet the complex computing requirements of DOH.• Collaborate closely with ITS cross-functional teams (Shared services, Network, BAS, Procurement, Finance, CTO, CISO, Legal, etc.) in managing initiatives.• Executive reporting, management, workstream and backlog ticket tracking. KPIs will be leveraged to manage daily, weekly, monthly workloads.• Communicate effectively with executive management as required.• Manage time effectively to address priorities, deadlines and additional assignments.• Work with technical and functional area experts and others as needed to develop a comprehensive knowledge of products and solutions available.• Evaluate complicated procurement documents and proposals for all types of requests. Sample requests include SOWs and proposals for PTPs, RFPs, RFQs.• Provide courteous, professional and timely resolution of issues.• Maintain a positive and productive work environment internally within ITS and externally with Agency partners.• Coordinate and communicate effectively with ITS and DOH commissioners and leadership.• Perform all supervisory responsibilities as applicable.

Minimum Qualifications Five years of experience… The following degrees may substitute for the general experience as indicated: Associate’s degree and four years of experience Associate’s degree including 15 semester credit hours in computer science and three years of experience Bachelor’s degree and three years of experience Bachelor’s degree including 15 semester credit hours in computer science and two years of experience Master’s degree in computer science or related field substitutes for an additional year of experience Doctorate in computer science or related field substitutes for an additional year of experience

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.