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Adecco Healthcare & Life Sciences is hiring a **Patient Service Representative** in **Knoxville, TN** ! This role is in person / onsite. Please review the details below and apply with an updated resume.

**Position Type** : Temp to hire, ongoing contract

**Schedule** : Monday through Friday, 8AM – 5:00PM

**Pay** : $14.50 - $15.00 per hour based on experience

**Responsibilities of the Patient Service Representative** :

• Provide administrative coverage for the patient service functions related to the operation of the physician practice.

• Greets, assists, and directs visitors, patients, and others upon contact to the clinic.

• Maintain established departmental policies and procedures, objectives, quality assurance program and safety standards.

• Schedule patient visits with providers following established procedures and protocols. Obtain patient social demographic and medical complaint information necessary to schedule patients with appropriate providers. Answer all telephone calls and route accordingly.

• Complete registration process to include obtaining accurate reason for visit, current demographic information, and verification of insurance coverage. Prepare patient chart and encounter form, and obtain necessary authorizations as required for billing and/or medical treatment. Receive and record changes in patient information.

• Demonstrate familiarity with insurance procedures; demonstrate knowledge of which plan the provider(s) participate.

• Assists in filing medical records as requested or needed.

• Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

• Attend meetings as required and participates on committees as directed.

• Collaborate with the patient, physician and other care team members as part of a team-based approach to overall patient care. Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.

• Other duties as assigned

**Qualifications** **of the Patient Service Representative** :

• High School Diploma or GED

• One year customer facing/customer service and/or medical office experience

• Experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding preferred

• Must have excellent communication skills.

Why work for Adecco?

• Weekly Pay

• 401(k) Plan

• Skills Training

• Excellent medical, dental, and vision benefits

**Pay Details:** $14.50 to $15.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.