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Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

+ Ensures effective management of projects from inception through implementation

+ Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

+ Works with the business group to determine and understand business requirements

+ Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

+ Develops clear and concise "big picture" of projects within Navy Federal organizational goals

+ Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

+ Manages project budgets including risk and impact of changes to project plans

+ Identifies and minimizes project risks or constraints that would impact project deliverables

+ Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

+ Maintains/archives project documentation

+ Ensures project deliverables are met in accordance with customers' expectations

+ Sets, manages, and communicates client expectations for the project

+ Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

+ Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

+ Monitors and controls risks to ensure timelines are met and project goals are attained

+ Facilitates project team and client meetings for the resolution of project issues

+ Provides project status reports to management

+ Ensures success of projects by working closely with Procurement regarding vendor contracts

+ Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

+ Manages contracts' quality assurance, including contract administration and execution

+ Manages contract budget, cost control mechanisms and Change control

+ Serves as primary point of contact for project management and related issues.

+ Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

+ Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

+ Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

+ Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

+ Promotes team building and skills development of project team members

+ Manages multiple, moderately complex projects

+ Solves moderate to complex project-related problems

+ Interacts effectively with managers and division/department management concerning projects

+ Participates with division/department management in researching and selecting vendors

+ Recommends improvements across division/department lines

+ Builds relationships with management and key stakeholders

+ Manages relationships with vendors, including contract definition, monitoring and issue resolution

+ Cross‑functional updates and provide leadership visibility through clear, concise status reporting; support prioritization and portfolio decisions for BOD Risk initiatives.

+ Align project objectives with operational risk strategies and compliance expectations; surface dependencies, decision points, and mitigations early.

+ Prepare succinct, executive‑level status summaries and presentation materials; deliver clear progress, risk, and impact narratives to stakeholders.

+ Analyze project/program data to identify trends, risks, and opportunities; translate findings into actionable recommendations for leaders.

+ Respond to emergent requests and short‑fuse deliverables; adjust plans and priorities rapidly while preserving control of scope and quality.

+ Facilitate regular check-ins (status, risk reviews, decision gates); maintain project documentation and traceability.

+ Recommend process and reporting improvements across BOD lines to enhance transparency, efficiency, and member/field impact.

+ Performs other related duties as assigned.

Qualifications

+ Experience leading and/or managing small projects or portions of larger projects

+ Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects

+ Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis

+ Experience working with all levels of staff, management, and vendors

+ Knowledge and understanding of contracts, including language, intricacies, scope, and risk management

+ Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

+ Strong planning, organization, and problem solving skills

+ Demonstrated skill in leading, guiding, and mentoring others

+ Strong interpersonal, verbal, and written communication skills

+ Demonstrated skill in effectively building relationships with and influence team members, management, vendors, and a diverse group of stakeholders

+ Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management

+ Bachelor's degree in a related field or the equivalent combination of education, training, or experience

Desired Qualifications

+ Advanced Degree in Business, Management, Economics, Finance, or related field

+ Experience translating complex information into executive‑level presentations and briefings.

+ Understanding of data analysis and visualization concepts (e.g., Excel, Power BI) to support informed decision-making.

+ Demonstrated organizational agility—comfort with shifting priorities and fast turnaround requests.

+ Familiarity with operational risk concepts and governance practices in a financial‑services environment.

+ Branch Operations and Risk experience strongly recommended.

+ Knowledge of Navy Federal's, or other financial institutions', operations

+ Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards

+ Extensive experience managing multi-disciplinary project lifecycles for financial institutions

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Fortune 100 Best Companies to Work For 2025

• Yello and WayUp Top 100 Internship Programs

• Computerworld® Best Places to Work in IT

• Newsweek Most Loved Workplaces

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America

• Military Times 2025 Best for Vets Employers

• Best Companies for Latinos to Work for 2024

• Forbes® 2025 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 27894