• Service Administrator

    Lithia & Driveway (Mcmurray, PA)


    Dealership:L0324 Subaru of South Hills

     

    Reliable. Motivated. Accountable. Do these words describe you? If so, apply to our Service Administrator position with us.Get your career in gear today!

    Responsibilities:

    + Schedules appointments for service via telephone, e-mail and in person

    + Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.

    + Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.

    + Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.

    + Provide administrative support to the staff when necessary.

    + Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.

     

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    Qualifications:

    + Communication skills – communicate effectively with others

    + Time Management – ability to manage one’s own time

     

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