"Alerted.org

Herndon, Virginia, US

12190

Full-Time

Yes - May Consider Occasional/Part Time Teleworking for this position

$158582.82 - $317165.63

The **Director of Cloud and Infrastructure** is a senior leadership role responsible for the strategy, planning, and operation of Serco’s entire IT infrastructure, encompassing both cloud-based and on-premises servers and networks. This leader ensures all technology resources are secure, scalable, reliable, and aligned with business goals, while driving operational excellence and continuous improvement across the hybrid environment.

_This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance_

In this role, you will:

Strategic Planning & Execution

+ Develop and execute Serco’s enterprise cloud and network strategy aligned with corporate growth, digital transformation, and sustainability objectives.

+ Lead modernization of hybrid-cloud integration (AWS, Azure Gov, GCC-High), data centers and network architecture redesign.

+ Represent the Cloud and Infrastructure function at the Regional Architecture Board, Digital Advisory Board, and Investment Review Committee.

+ Coordinate with parent company global initiatives.

+ Develop and implement tactical plans for hybrid cloud infrastructure, ensuring seamless integration and management of on-premises and public cloud platforms.

Hybrid Environment & Networking Oversight

+ Oversee day-to-day IT operations, ensuring adherence to corporate IT policies, procedures, and information security standards.

+ Drive Infrastructure-as-Code (IaC), CloudOps, and DevSecOps automation across environments to improve speed, reliability, and compliance.

+ Implement modern monitoring, observability, and AI-enabled predictive-maintenance systems to improve service availability and performance.

+ Manage core network services, including firewalls, VPNs, DNS, routing, and overall network performance and security across headquarters and remote locations.

Leadership & Team Development

+ Lead, mentor, and develop cross-functional teams of cloud engineers, network engineers, and system administrators, fostering a culture of continuous improvement and automation.

+ Build and mentor a high-performing team, providing direction, coaching, and opportunities for growth, including support for skill development and certification programs.

Security, Compliance & Governance

+ Under the direction of the Chief Information Security Officer (CISO), implement robust security measures and governance frameworks (zero-trust principles, NIST 800-171, and CMMC) to safeguard all infrastructure.

+ Collaborate closely with dedicated security teams to ensure these standards are consistently applied and maintained across environments.

+ Ensure compliance with Serco IT policies, regulatory standards, and industry’s best practices.

+ Identify and implement process improvements to enhance efficiency and productivity.

Automation & Operational Excellence

+ Drive automation across all infrastructure services using Infrastructure as Code (IaC) tools and scripting languages to improve efficiency and reduce manual errors.

+ Deliver cloud-related infrastructure and automation solutions, focusing on speed, quality, and operational excellence.

Financial Management & Cost Optimization

+ Develop, maintain and execute an accurate budget, optimizing costs for both on-premises assets and cloud resource consumption while ensuring high-quality service delivery.

+ Negotiate enterprise agreements with hyperscalers (AWS, Microsoft), carriers, and OEMs to optimize cost and performance.

+ Evaluate ROI and cost-recovery models for infrastructure investments to support corporate EBITDA and margin objectives.

High Availability, Disaster Recovery & Monitoring

+ Ensure high availability and design comprehensive disaster recovery and business continuity plans for all environments.

+ Oversee performance monitoring of all systems, ensuring proactive identification and resolution of complex technical issues across the hybrid environment.

To be successful in this role, you will have:

+ The ability to obtain and maintain a DoD Secret security clearance

+ U.S Citizenship required

+ A Bachelors Degree

+ Or a High School Diploma/GED with minimum 14 years of experience in IT infrastructure management, with at least 5 years in leadership roles managing cloud services and hybrid environments in lieu of degree

+ Minimum 10 years of experience in IT infrastructure management, with at least 5 years in leadership roles managing cloud services and hybrid environments

+ Deep knowledge and technical expertise;

+ AWS, Azure, and GCC-High cloud environments

+ Network architecture (SD-WAN, VPN, routing, DNS, firewalls)

+ Virtualization (VMware, Hyper-V), Windows/Linux servers, backup, and storage

+ Automation frameworks (Terraform, Ansible, Jenkins, GitHub Actions)

+ Automation Focus;

+ Proficiency with automation and orchestration tools (IaC, CI/CD pipelines).

+ Strong leadership, strategic planning, problem-solving, and communication skills to align technology initiatives with business goals and manage cross-functional teams

+ Ability to travel up to 10%

Additional desired experience and skills:

+ Any combination of AWS/Azure Architect, CCNP/CCIE, CISSP, ITIL v4, or PMP strongly preferred

+ Experience with federal government contracting, especially in the US DoD space, and familiarity with NIST 800-171 controls is a plus

If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!