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Required Education/Experience

+ Master's Degree and a minimum of 2 years relevant full-time work experience or

+ Bachelor's Degree and a minimum of 3 years relevant full-time work experience.

Preferred Education/Experience

+ Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or decision sciences including mathematics, analytics and/or quantitative methods and a minimum of 3 years relevant full-time work experience in developing applications/databases, troubleshooting technical issues, and knowledge of project management methodology including supervisory experience.

Relevant Work Experience

+ Extensive experience working within an IT organization supporting delivery of business-critical services, preferred.

+ Strong background in application support and operational issue resolution, ensuring minimal service disruption, preferred.

+ Proven ability to lead meetings, coordinate stakeholders, and drive alignment across IT and business teams, preferred.

+ Demonstrates strong work ethic, integrity, and accountability in managing service delivery outcomes, preferred.

+ Skilled at managing shifting priorities and multiple assignments while meeting schedule and budget expectations, preferred.

+ Experience leading application support teams to maintain high service quality and performance, preferred.

+ Hands on experience developing applications/databases, providing deeper insight into technical service issues, preferred.

+ Proficient in managing supplier/vendor contracts and ensuring adherence to SLAs, performance targets, and compliance requirements, preferred.

+ Possesses formal Project Management and/or Business Analysis skills to support planning, transitions, and continuous improvement initiatives, preferred.

+ Experienced contributor to medium- to large-scale system development projects, with strong technical understanding supporting effective service oversight, preferred.

Skills and Abilities

+ Effective negotiation skills

+ Effective interpersonal skills

+ Strong written and verbal communication skills

+ Excellent organizational skills

+ Demonstrated problem solving skills

+ Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses and Certifications

+ Driver's License Required

Physical Demands

+ Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Additional Physical Demands

+ The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

+ Must be able and willing to travel within Company service territory, as needed.

+ Flexible and able to work off-hours to support deployments, resolve production problems or respond to corporate emergencies, as needed.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]