"Alerted.org

Job Description

Day to Day

This engineering role focuses on building, scaling, and maintaining reusable platform components and infrastructure that empower software developers across the organization. The engineer will collaborate with architects and engineering teams to design platform infrastructure, automate provisioning, integrate observability, and ensure secure, compliant, and scalable operations. Daily work includes developing Infrastructure as Code, managing cloud and container platforms, maintaining CI/CD-based provisioning workflows, monitoring system health, and ensuring performance, security, and disaster recovery best practices are embedded into platform services. The engineer will troubleshoot complex technical issues, conduct deep dive RCAs, support application teams with platform integrations, and continuously improve developer experience and platform reliability through automation, SRE principles, and proactive capacity management.

Specific Responsibilities

- Design platform infrastructure across servers, networks, storage, databases, and cloud environments

- Implement and manage infrastructure that powers developer‑facing platform tools

- Ensure regular upgrades, patches, and performance improvements across platform components

- Evaluate cloud providers, containerization technologies, and configuration patterns; create reusable abstractions

- Write and execute automated Infrastructure as Code; utilize CI/CD for provisioning

- Integrate QoS, SLA metrics, and monitoring to support auto‑scaling

- Incorporate security and disaster recovery practices including access control, identity, logging, segmentation, encryption, backups

- Integrate enterprise‑managed configurations into deployment pipelines

- Act as liaison between developers and service providers

- Conduct capacity planning and forecasting for OpenShift Virtualization (OSV)

- Analyze resource trends and recommend scaling/optimization

- Develop automation scripts and playbooks for OSV tasks

- Deliver operator updates and changes at scale via automation

- Apply SRE principles to improve stability and operational efficiency

- Manage RBAC deployment and auditing

- Manage namespaces and resource quotas

- Maintain end‑to‑end observability integrating Dynatrace/Prometheus/Grafana

- Explore and implement event‑driven monitoring

- Identify abnormalities and observability blind spots

- Perform deep‑dive RCAs in global compute environments

- Monitor VM health, performance, and security

- Provide solution design, consulting, and knowledge management

Compensation: $60/hr to $67/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 6+ years of IT experience; 4+ years in development

- Practical experience in two coding languages or advanced proficiency in one

- Strong scripting and automation skills

- Expertise in root cause analysis, troubleshooting, and problem‑solving

- Experience with cloud architecture and cloud infrastructure design

- Proficiency with GitHub, CI/CD processes, and Infrastructure as Code

- Hands-on experience with Kubernetes and container orchestration

- Strong understanding of IT solutions, platform engineering, and developer tooling

- Experience with Tekton or other pipeline automation tools

- Ability to perform technical analysis and drive utilization management

- Experience managing change, upgrades, patches, and platform stability

- Ability to collaborate with architects, engineering teams, and platform stakeholders

- Strong written and verbal communication skills

Ability to manage multiple priorities in a fast-paced environment - Experience with Ansible automation

- Familiarity with GCP cloud services

- Experience with Dynatrace, Prometheus, Grafana, or other observability tools

- Knowledge of PowerShell, Python, or other scripting languages

- Experience with access controls, identity management, and authorization

- Understanding of information security practices

- Hands-on experience with VMware or virtualization platforms

- Familiarity with event-driven architecture (EDA)

Additional certifications or advanced coursework