• Solutions Architect

    Insight Global (Franklin, TN)


    Job Description

    Our customer is looking to hire two Solutions Architects to help with business transformations. You will be responsible for leading technology transformation initiatives across Admissions, Call Center, and Professional Referral processes. Drive automation, efficiency, and cost reduction through broad-based ideation and implementation of scalable solutions. Additional responsibilities include:

     

    Define and implement secure, scalable, and reliable software solutions aligned with healthcare regulations (HIPAA, HITECH).

     

    Develop architecture strategies for automation, call center optimization, and professional referral workflows.

     

    Integrate cloud technologies (Google Cloud preferred) and leverage tools like Vertex AI Model Garden for advanced capabilities.

     

    Identify opportunities to improve EBITDA, reduce costs, and enhance operational efficiency.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.

     

    5+ years of experience in software development, design, and architecture (healthcare experience preferred).

     

    Programming languages and frameworks: Java, .NET, SQL, Web Services, RESTful APIs, Cloud Computing.

     

    Robotic Process Automation (RPA). Familiarity with Behavioral Healthcare systems.

     

    Understanding of Call Center technologies and agent workflows.

     

    Knowledge of Google Cloud services and integration of LLM functions.

     

    Salesforce and ServiceNow platforms (preferred).