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Lead Transporter

Company: MidHudson Regional Hospital

City/State: Poughkeepsie, NY

Category: Service/Trades

Department: Central Transport

Union: Yes

Union Name: 1199

Position: Full Time

Hours: 80

Shift: Evening

Req #: 44110

Posted Date: Jan 02, 2026

Hiring Range: $19.6971/HR

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/31433) Internal Applicant link

Job Details:

The Lead Transporter is responsible for overseeing the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinationseffectively. In addition, this position will ensure positive patient/client satisfaction by providing excellent customer service on the floor or on the telephone. This position has no supervisory responsibilities.

Responsibilities:

+ Ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity.

+ Maintain a safe, healthy, orderly, and pleasant work environment for staff; ensures dispatch equipment is safe and in good, clean working condition.

+ Understands and applies knowledge of basic transport concepts, infection control practices, and proper body mechanics.

+ Understands and is able to determine, explain, and develop dispatcher logic and transporter activities; acts as a transporter when necessary.

+ Ensures proper operation of company hardware, software programs, page and phone handling systems; is able to troubleshoot and work with Information Systems.

+ Train new and existing employees.

+ Ensures requests have been completed in an efficient and timely manner according to current departmental standards and priorities.

+ Develops and promotes positive effective customer service relations with patients, patient family members, visitors and staff.

+ Resolves problems related to patient, patient family members, visitors and staff.

+ Acts as a positive role model; possesses integrity, focus, commitment, flexibility and diplomacy.

+ Follow up on complaints, providing solutions, and reporting them to the supervisor.

+ Communicates effectively with nursing personnel, clinicians, technicians, or reception and dispatch.

+ Demonstrates the ability to transport patients from patient units to other departments while on stretchers, beds or in wheelchairs as requested by departments safely and adhering to time schedules.

+ Demonstrates the ability to assist clinical staff in moving patients onto stretchers or into wheelchairs by using proper lifting techniques.

+ Demonstrates the ability to use approved protocols for safety, hand-off and patient Identification so that patients are moved as requested and scheduled. Ensures that chart, oxygen and other transport necessities are ready at time of transport to avoid delays.

+ Performs other related job duties as assigned

Qualifications/Requirements:

Experience:

+ 6 months of related experience, required

Education:

+ High school diploma or equivalent

Licenses / Certifications:

+ N/A

Other:

+ Knowledge and use of computerized materials management system.

+ Ability to effectively work as a team member.

+ Ability to communicate with others at all levels within the organization.

About Us:

MidHudson Regional Hospital

MidHudson Regional Hospital in Poughkeepsie, NY, is home to the mid-Hudson Valley’s most advanced healthcare services. This 243-bed facility cares for more than 10,000 inpatients annually while performing an additional 325,000 outpatient procedures each year. MidHudson Regional Hospital operates the area’s only Level II trauma center, is home to the Redl Center for Cancer Care and Center for Robotic Surgery, and is a destination hospital for patients with serious illnesses and injuries.

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/31433) Internal Applicant link

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