"Alerted.org

Working Title: Operations Support Specialist

Job Class: Office and Administrative Specialist, Senior

Agency: Human Services Dept

+ **Job ID** : 91187

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 01/02/2026

+ **Closing Date** : 01/12/2026

+ **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Central Office AFSCME

+ **Division/Unit** : Department of Human Services (DHS) / Office of Inspector General (OIG)-PIO Operations Support

+ **Work Shift/Work Hours** : 8:00 a.m. - 4:30 p.m.

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $22.23 - $30.09 / hourly; $46,416 - $62,827 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : D - Office of Inspector General

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

_The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify._

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_*Position is in office four (4) days a week and can telework one day a week if eligible_** **telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf)** **_which includes applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework._

The incumbent is responsible for but not limited to the following:

+ **Performing and/or assuring the timely performance of all business requirements established in the administrative policies and procedures and standard operating practices.**

+ **Providing administrative support as required by PIO.**

+ **Managing schedules and meeting document production/processing.**

+ **Providing support for division communications and human resource processes and procedures.**

+ **Working in collaboration with and providing administrative support as required to PIO and its reporting Divisions.**

Minimum Qualifications

**_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**_** '

+ Development of administrative and programmatic procedures assisting with forms and all processes related to hiring and the onboarding process.

+ Accounting/budgeting/expense experience managing, preparing, and submitting financial and accounting paperwork, such as expense reports.

+ Database, documents, and records management relating to documents or records retention.

+ Word processing experience with the following computer applications - Microsoft Word, Outlook, SharePoint, and Adobe.

+ Customer Services skills managing voicemail, incoming and outgoing mail, and email correspondence.

+ Transcription.

+ Spreadsheets creation/development and editing experience using Excel.

Preferred Qualifications

+ Working knowledge of the statutes, rules, policies, mission and duties of the PIO unit in relation to the Department as a whole, to consumers, other governmental agencies, and internal and external stakeholders.

+ Understanding of principles and techniques of program planning, development, and evaluation.

+ Working knowledge of principles of data collection, analysis, and presentation.

+ Ability to learn, understand, and apply new technologies to maximize efficiencies and organize complex information in a meaningful way.

+ Excellent writing and speaking skills.

+ Ability to develop and maintain professional working relationships and work collaboratively and respond flexibly to changing and sometimes conflicting priorities and demands.

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:

+ Criminal background check

+ Reference check

+ Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.