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Summary This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to provide technical knowledge, advice and guidance upon request to active duty, retired military members and their eligible dependents. Responsibilities Upon request, the incumbent will assist patrons only to the extent of absolute knowledge with instructions or advice on repairing automotive vehicles. The incumbent will insure that he/she does not convey any misleading, incorrect or unsafe information or practice. May supervise patrons using all tools and machines ensuring safety precautions are used. All patron service will be responsive, polite and delivered in a manner. Check tools in and out using a custody receipt to ensure their return. Advises customer on safety instructions concerning tools and equipment in the shop and ensures protective equipment is used as required. Operates shop machinery as required, which may include valve grinding, wheel-balancing, timing lights and spark plug cleaning machines. Instructs customer in proper use of machinery as needed and oversees to ensure safe and appropriate use. Assists with the preventative maintenance, repair and record-keeping of all Mid-Atlantic owned vehicles. Collects and records all fees and sales. Operates cash register, and performs all necessary cash recording in accordance with established regional policy. Displays stock and refills displays as necessary. Assists with shop inventory as requested. Maintains facility in clean and orderly fashion to ensure high level of cleanliness at all times. Cleans and stocks restrooms. Upon closing, ensures the facility has been cleaned according to directives, checks internal and external lighting and holds fire and security checks to ensure facility is secured. Performs any other related duties as assigned. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possess the following: Knowledge of automotive tools and equipment and their proper, safe use and maintenance. Must possess basic math skills and have the ability to read and communicate effectively in English. Ability to read technical manuals for tools and equipment and learn shop equipment within 90 days of hire. Must possess leadership skills to exercise control over groups of people; ability to appropriately identify hazards or hazardous situations. Must act immediately in any situation which could result in harm to a patron; the ability to tactfully but forcefully provide instruction on safety and facility rules and regulations, and enforce them. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. Education This position does not have a positive education requirement. Additional Information To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.