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Our team members are the heart of what makes us better.

At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The **Manager, Patient Financial Counseling** for Hackensack Meridian Health (HMH) hospitals is responsible for the daily operation of the Financial Counselors, related services, applications, and vendors throughout the HMH Hospital network. The Manager ensures patients are receiving appropriate financial assistance, education, and support as needed. Assists with financial needs for uninsured patients, international patients, and the insured population as well. Responsible for ensuring financial clearance of patients prior to scheduled services. Responsible for the management, training and development of team members. Manages vendor relationships and ensures vendors are compliant with all workflow processes. Ensures HIPAA compliance.

*This is a Hybrid Role - Manager would need to be on site 2x per week and could work from home 3x per week.

The position oversees team members located across the network so you may occasionally need to go to locations throughout the network for on site visits.

Education, Knowledge, Skills and Abilities Required:

+ Bachelor's degree, preferably in accounting/business/healthcare administration.

+ Minimum of 4 or more years of experience in a revenue cycle position.

+ Proficiency with insurance plans and determining patient out of pocket responsibilities.

+ Ability to travel among the HMH facility locations, as needed.

+ Excellent written and verbal communication skills.

+ Proven analytical and interpersonal skills.

+ Ability to work independently and multitask.

+ Experience providing supervision or oversight of a team.

+ Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

+ Master's degree.

+ Prior experience with Epic.

+ Experience counseling patients regarding financial obligations and providing related education.

+ Bilingual in Spanish.

+ Familiar with eligibility requirements for NJ Medicaid and Charity Care.

Licenses and Certifications Preferred:

+ Presumptive Eligibility (PE) Certification.

+ Epic Hospital Billing (HB) Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

174857

Starting at $131,144.00 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

+ Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.

+ Experience: Years of relevant work experience.

+ Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.

+ Skills: Demonstrated proficiency in relevant skills and competencies.

+ Geographic Location: Cost of living and market rates for the specific location.

+ Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.

+ Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.