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Description

We are looking for a dynamic and strategic Director of HR Operations to lead and optimize our human resources infrastructure in Greenwich, Connecticut. This role is integral to driving operational excellence by developing scalable processes, implementing technology solutions, and fostering valuable partnerships to support organizational growth. The ideal candidate will balance strategic planning with hands-on leadership, ensuring HR operations remain compliant, efficient, and aligned with the company's evolving needs.

Responsibilities:

• Collaborate with the HR Director to develop and implement a comprehensive HR operations strategy that incorporates technology advancements and process improvements.

• Oversee the partnership with the Employer Organization, ensuring optimal service delivery, negotiating enhancements, and adapting to changing business requirements.

• Design and execute a multi-year roadmap for HR operations transformation, focusing on system upgrades, automation, and operational efficiency.

• Work closely with the Finance team on HR-related reporting, headcount management, incentive programs, and budget oversight.

• Ensure HR infrastructure is prepared to support new business models, growth strategies, and organizational transitions.

• Lead and develop a high-performing HR Operations team, fostering accuracy, efficiency, and exceptional service standards.

• Establish metrics and reporting frameworks to measure HR's contribution to business outcomes and identify areas for improvement.

• Maintain compliance and audit readiness across all HR operational areas, including payroll, benefits administration, and employee data management.

• Serve as the point of escalation for complex HR operational issues, ensuring timely resolution and continuous improvement.

• Stay informed on HR technology trends, regulatory updates, and industry best practices, proposing innovative solutions to leadership.

Requirements • Proven experience in leading HR operations, with a strong background in process optimization and technology implementation.

• Expertise in managing relationships with Employer Organizations or similar external partners.

• Demonstrated ability to lead transformation initiatives, including system enhancements and process automation.

• Solid understanding of HR-related financial reporting, budgeting, and incentive program management.

• Strong leadership skills with the ability to build and motivate high-performing teams.

• Knowledge of compliance standards and audit readiness in HR operations.

• Familiarity with data-driven decision-making and operational metrics.

• Up-to-date knowledge of HR technology trends and regulatory changes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .