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HR Office Manager

Salary

$58,428.00 - $90,709.00 Annually

Location

Baltimore City

Job Type

Full Time

Job Number

3235-MTA-ADMINOFFII-01/26-MA

Department

Maryland Transit Administration

Opening Date

01/05/2026

Closing Date

1/20/2026 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

MARYLAND TRANSIT ADMINISTRATION

Join the Team That Moves Maryland!

Now Hiring: HR Office Manager (Administrative Officer II) (3235)

Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?

If so, the Maryland Transit Administration (MTA) wants you on our team.

The Maryland Transit Administration (MTA) is seeking an HR Office Manager. The HR Office Manager provides administrative, operational, and project coordination work on behalf of the Human Resources (HR) Director and overall HR department. This position requires independent judgment and analysis to ensure smooth day-to-day operations of the HR department, executes HR processes, manages administrative workflows, and coordinates departmental projects. The role also supervises the front desk receptionist and identifies strategies to deliver exemplary customer service to HR customers. Responsible for creating and maintaining HR tools and resources (HR SharePoint, Teams Groups, and HR website content).

The HR Office Manager impacts the MTA’s organizational success by:

• Providing comprehensive administrative support for HR operations, including onboarding logistics, recruitment scheduling, personnel file management, employee communications, reporting, and audit support.

• Overseeing daily HR office operations, including supply and equipment management, scheduling, calendars, travel coordination, invoicing, purchasing requests, and maintaining organized digital and physical filing systems.

• Supervising and providing day-to-day guidance to the HR front desk receptionist to ensure coverage, task accuracy, and high standards of customer service.

• Serving as the primary point of contact for general HR inquiries and coordinating meetings, interviews, and departmental events.

• Coordinating HR projects and initiatives by tracking tasks, deadlines, and deliverables; preparing meeting notes and follow-up communications; and supporting process improvement and standard operating procedures.

• Maintaining and updating HR technology resources, including SharePoint sites, intranet pages, HR website content, and supporting HR system updates, testing, and documentation.

Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years' experience in administrative or professional work. *One (1) or more years of experience supervising administrative support staff within a Human Resources or centralized administrative office, including responsibility for training, workload distribution, and performance feedback.

*Selective Qualification recruitments are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for a selective qualification.

Notes:

+ Candidates may substitute education at an accredited college or university at the rate of 30 credit hours for each year of the required experience.

+ Candidates may substitute the possession of a bachelor's degree from a college or university for the required experience.

+ Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Licenses & Certifications

Employees in this classification may be assigned duties that require operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the state of Maryland.

Additional Information

Employees should adhere to all safety rules, policies, regulations, and personal protective equipment requirements to support a safe and healthy working environment. Employees may attend and participate in safety meetings and should report hazards, unsafe acts, near misses, injuries, and accidents immediately to the Office of Safety and supervision.

To support a safe and healthy work environment, employees must refrain from willful violations of safety rules and procedures, reckless and negligent behavior, involvement in criminal activities, and the misuse of drugs or alcohol. Failure to adhere to this requirement may be subject to disciplinary action up to and including termination. May only perform work for which they have the appropriate safety training.

To Apply:

You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.

Note : Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.

It is highly recommended that applications be completed and submitted online by registering at www.mdot.maryland.gov/employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.

Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/ .

Reasonable accommodation for persons with disabilities will be provided as requested.

The incumbent in this position is not a member of a covered bargaining unit.

The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.

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WE ARE AN EQUAL OPPORTUNITY EMPLOYER

MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.

Issue Date: 01/05/2026

Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:

https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152

Don't miss out on a great opportunity for a challenging career along with fabulous benefits!

*Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.

01

Describe your experience providing administrative support in a Human Resources or similar office setting and include the types of HR activities you have supported (e.g. onboarding, recruitment coordination, personnel files, reports, etc.).

02

What tools have you used regularly in the performance of your job (e.g. Microsoft Word, Excel, Outlook, Teams, SharePoint, HRIS systems, etc.)?

03

What experience do you possess in supporting projects or initiatives that involve tracking tasks, deadlines, and deliverables?

04

What are your salary expectations for this position?

Required Question

Employer

Maryland Department of Transportation

Address

See Job Posting for Specific Address to Mail an Application ------------, Maryland, ------------

Phone

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Website

http://www.mdot.maryland.gov

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