• Front Desk Receptionist

    Home Care Providers of Texas (Dallas, TX)


    Front Desk Receptionist

     

    Reports to: Office Manager

     

    Summary: The front desk receptionist is responsible to ensure that all calls are answered in a timely manner and greet visitors as they arrive. This is done in a professional and courteous manner. Attendance and punctuality are crucial in this position.

    Duties and Responsibilities:

    • Answer calls in a timely and courteous manner.

    • Minimize callers hold time

    • Gather information from caller as to the nature of the call prior to transferring.

    • If it is a patient, get name, and Date of Brith from the prior to transferring to appropriate party.

    • Greet all visitors to the office

    • Maintain workplace security by not allowing anyone to enter the workplace without an escort.

    • Maintain company phone listing

    • Assisting with a variety of administrative duties to include copying, faxing, and stamping outgoing mail.

    • Attaching documents into EMR as assigned

    • Other duties as assigned.

    Job Skills and Education

    Skills: A basic knowledge in healthcare setting is a plus. Excellent customer service skills a must. The ability to multi task and be a problem solver. General computer skills and email knowledge.

     

    Education: High School Diploma