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Description

Our client leverages Salesforce as a central tool across multiple divisions to manage operations like enrollment marketing, event coordination, shared services.

The day to day job duties are as follows:

• Design, implement, and support scalable Salesforce CRM solutions across Sales Cloud, Service Cloud, Education Cloud, Experience Cloud, and Marketing Cloud, including administration of third-party applications such as Conga Suite, DemandTools, Rollup Helper, Mogli, Blackthorn, and OwnBackup. Lead and support integrations using ETL tools including Informatica and Axiom.

• Serve in a lead role for Salesforce application administration, configuration, development, troubleshooting, and support for both operational and project initiatives. Responsibilities include user access management (profiles, roles, permission sets, groups, sharing rules), object modeling, page layout design, data mapping and recovery, code migration, change management, application security, performance optimization, and system availability.

• Maintain the highest level of system security by ensuring compliance with established standards and protocols, conducting regular system audits, and collaborating with team members to design, test, and implement security best practices and policies.

• Act as the primary technical point of contact for vendor support, leading investigation, troubleshooting, and resolution of CRM and integrated application issues. Monitor and interpret application logs, create and manage support cases, and provide technical expertise, reporting, and end-user training to improve efficiency and ensure timely task completion.

• Perform comprehensive data management activities, including data conversion, migration, de-duplication, and identification and remediation of data quality issues.

• Collaborate with CRM team members and business stakeholders to proactively identify and recommend system improvements, enhancements, and customizations that meet business needs while ensuring solutions are scalable, maintainable, and user-friendly.

• Evaluate, recommend, and assist with the implementation of current and emerging technologies aligned with organizational goals.

• Adhere to established project management methodologies to deliver work on time and within scope. Lead internal and external project resources, proactively manage risks and dependencies, and ensure completion of required documentation, including design artifacts, technical and integration specifications, and test plans.

• Establish and maintain positive, professional relationships through clear communication with project teams and stakeholders, contributing to the successful delivery of large-scale IT projects and strategic initiatives in support of WVU’s goals.

Skills

salesforce marketing cloud

Top Skills Details

salesforce marketing cloud

Additional Skills & Qualifications

strong communication, must be willing to work EST hours

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Morgantown, WV.

Pay and Benefits

The pay range for this position is $70.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jan 8, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.