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Desktop Support Technician

Intermediate Level | On‑Site | Full‑Time

Position Overview

The Desktop Support Technician provides hands‑on technical support to end users both remotely and in person. This role involves troubleshooting, installation, repair, and maintenance of desktop hardware, software, and basic network components. Strong customer service skills are essential, as the technician will work directly with users across multiple locations. The position may require local travel, lifting equipment, and working in physically demanding environments.

Key Responsibilities

+ Provide on‑site and remote support for desktops, laptops, printers, and related peripherals.

+ Troubleshoot hardware, software, and basic network connectivity issues.

+ Install, configure, and repair desktop systems and applications.

+ Support users with account access, system setup, and general technical questions.

+ Perform imaging, deployment, and routine maintenance of devices.

+ Document work performed in a ticketing system and follow established support procedures.

+ Maintain strong communication with end users to ensure a positive support experience.

+ Build and maintain strong working relationships with supported teams and departments.

+ Lift and transport equipment as needed and work in non‑standard physical positions when required.

+ Perform additional duties as assigned.

Required Qualifications

+ 1–2 years of hands‑on desktop support experience.

+ Experience with installation, troubleshooting, and repair in a desktop environment.

+ Basic understanding of network connectivity and troubleshooting.

+ Strong customer service and communication skills.

+ Ability to work independently and as part of a team.

+ Valid driver’s license and ability to travel locally.

+ Ability to lift and carry equipment and work in physically demanding conditions.

Preferred Skills

+ Experience supporting multiple operating systems.

+ Familiarity with ticketing systems and documentation practices.

+ Knowledge of common productivity applications and email platforms.

+ Experience with imaging, deployment, and hardware repair.

+ Strong problem‑solving abilities and attention to detail.

Additional Notes

+ This is a long‑term role with opportunities for skill development and career growth.

Job Type & Location

This is a Contract position based out of London, KY.

Pay and Benefits

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in London,KY.

Application Deadline

This position is anticipated to close on Jan 19, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.