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We are seeking an experienced Intake specialist to lead and manage the day-to-day activities of the Portals team for a large home health care company in San Diego . This role is critical in ensuring efficient referral processing and seamless coordination across multiple systems and internal teams.

Key Responsibilities:

+ Supervise the intake team, including workload assignment, scheduling, coverage planning, and workflow prioritization to achieve departmental goals.

+ Manage referral intake from various sources using multiple electronic referral systems.

+ Oversee end-to-end portal referral processing—from receipt, triage, and eligibility screening to acceptance, documentation, and timely handoff to Intake/Clinical teams.

+ Ensure accurate entry of patient demographics, diagnoses, orders, and service lines; promptly resolve missing or incorrect information.

+ Act as the subject matter expert (SME) for portal workflows, settings, permissions, and best practices across all platforms.

+ Troubleshoot portal issues and collaborate with IT for ticketing, integrations, and system upgrades.

+ Maintain and update SOPs, job aids, and quick-reference guides for platform-specific processes.

+ Guide the team on payer requirements, medical necessity basics, and documentation standards.

+ Coordinate verification of benefits, eligibility, and prior authorization workflows to support timely starts of care.

+ Escalate complex payer barriers and work closely with the Revenue Cycle team to resolve delays.

Additional Skills & Qualifications

+ Strong communication, organizational, problem-solving, and multitasking skills.

+ Ability to collaborate effectively with internal teams, including Marketing, Clinical, Insurance Authorization, and Scheduling.

+ In-depth knowledge of Medicare/insurance reimbursement, regulations, service lines, and coordination standards.

Requirements

+ Minimum of 3 years of Home Health Intake experience.

+ Prior experience managing teams.

+ Background as an Insurance Verification Supervisor or Patient Access Supervisor is acceptable, provided intake experience is included.

Job Type & Location

This is a Contract to Hire position based out of San Diego, CA 92108.

Pay and Benefits

The pay range for this position is $30.00 - $37.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Diego,CA 92108.

Application Deadline

This position is anticipated to close on Jan 9, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.