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Administrative Officer 4

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Administrative Officer 4

Salary

$77,379.00 - $117,497.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-39290-08660

Department

Department of Environmental Protection

Division

EP OS Off Plng Fac Spt Srvs Di

Opening Date

01/05/2026

Closing Date

1/18/2026 11:59 PM Eastern

Job Code

08660

Position Number

00111661

Union

Non Union

Bargaining Unit

A3

Pay Group

ST09

Bureau / Division Code

00351420

Bureau / Division

Bureau of Office Services, Office Planning and Facility Support Services Division

Worksite Address

400 Market Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Julie Wolfrays

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Bureau of Office Services within the Department of Environmental Protection (DEP) is on the lookout for a dedicated and industrious individual to fill the role of Administrative Officer 4. This position not only provides a unique opportunity to engage in meaningful public service but also fosters professional development, ensuring a healthy work-life balance and access to various promotional pathways within state government. We are eager to welcome a passionate and motivated candidate who is committed to making a positive difference in the community and contributing to the collective well-being. By joining our team, you will become part of an organization that values your efforts and strives to create a significant impact in the lives of others.

DESCRIPTION OF WORK

This position is accountable to the Office Services Bureau Director (BOS Director) and entails the execution of special projects along with conducting work analyses for the division as requested by both the BOS Director and the Executive Deputy Secretary (EDS) for Administration and Management. In this capacity, you will supervise three managers who are tasked with distinct responsibilities: the Architectural Designer 2, who focuses on office planning and design; the Administrative Officer 3, who manages leases, facilities, and radio communications; and the Administrative Officer 1, who oversees vehicles and equipment. Additionally, this role includes the responsibility of serving as the agency's parking officer, which involves managing the agency's parking program to ensure efficient use of resources and compliance with relevant policies.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00111661) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

+ Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $77,379.00 (before taxes).

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as an Administrative Officer 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

+ Six years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and such training as may have been gained through graduation from a four-year college or university; or

+ Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 3 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Do you possess progressively responsible and varied office management or staff work which includes experience in personnel management, budgeting, or procurement?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many years of full-time experience in progressively responsible and varied office management or staff work in a public or private organization do you possess?

+ 6 years or more

+ 5 but less than 6 years

+ 4 but less than 5 years

+ 3 but less than 4 years

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

07

What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Master's degree or higher

+ Bachelor's degree

+ Some coursework

+ None

08

If you have not completed college coursework in one of the fields listed in the previous question, how much college coursework have you completed in another field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 120 credits or more

+ 90 but less than 120 credits

+ 60 but less than 90 credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

09

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page. (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3)

+ Yes

10

WORK BEHAVIOR 1 – PROGRAM DEVELOPMENT

Conducts needs assessments and develops program objectives, plans, policies, and procedures by conceptualizing service delivery methods, planning the timeline for program start-up, and determining program organizational structures.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience developing and finalizing program objectives, plans, policies, and procedures based on research and data gathered.

+ B. I have experience making recommendations to develop new or update existing program objectives, plans, policies, and procedures based on research and data gathered. Someone else finalized my recommendations.

+ C. I have successfully completed college-level coursework related to business management or business administration.

+ D. I have NO experience or training related to the work behavior above.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience developing and finalizing program objectives, plans, policies, and procedures based on research and data gathered.

+ Your experience making recommendations to develop new or updated existing program objectives, plans, policies, and procedures based on research and data gathered.

+ Your level of responsibility.

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 2 – SUPERVISION

Supervises subordinate staff by assigning work; establishes priorities and timeframes for completion of work; reviews employee performance and prepares evaluation reports; disciplines employees; interviews prospective employees and recommends selection; receives, responds to, and resolves grievances and complaints; provides guidance to staff on complex problems; approves/denies leave requests; and identifies training needs and provides training to staff.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have professional experience supervising subordinate staff; and as a supervisor I have interviewed and hired staff, rated work performance, established priorities, disciplined employees, identified training needs, approved leave, etc.

+ B. I have professional experience as a lead worker, and as a lead worker I have provided on-the-job training to newly hired staff, reviewed their work, served as a team or group leader, etc. but I was not responsible for employee discipline or rating work performance.

+ C. I have successfully completed training related to supervision.

+ D. I have NO experience or training related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience supervising subordinate staff by interviewing and hiring staff, rating work performance, establishing priorities, disciplining employees, identifying training needs and/or approving leave.

+ Your experience as a lead worker.

+ Your level of responsibility.

15

If you have selected the level of performance pertaining to supervisory training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ Training Source

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 3 – QUALITY ASSESSMENT

Compiles, analyzes, and reviews statistical and financial data, narrative reports, and other pertinent information to assess the quality of programs. Recommends and implements changes and improvements to ensure adherence to program requirements, goals, objectives and priorities in order to ensure overall program effectiveness and compliance.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience compiling, analyzing, and reviewing statistical or financial data, narrative reports, or other pertinent information to assess the quality of programs. I made recommendations and implemented changes to ensure overall program effectiveness and compliance.

+ B. I have experience compiling, analyzing, and reviewing statistical or financial data, narrative reports, or other pertinent information to assess the quality of programs. I made recommendations; however, someone else implemented changes to ensure overall program effectiveness and compliance.

+ C. I have successfully completed college-level coursework related to statistics, accounting, or economics.

+ D. I have NO experience or training related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience compiling, analyzing, and reviewing statistical or financial data, narrative reports, or other pertinent information to assess the quality of programs.

+ Your experience making recommendations of changes to ensure overall program effectiveness and compliance.

+ Your experience implementing changes to ensure overall program effectiveness and compliance.

+ Your level of responsibility.

18

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

19

WORK BEHAVIOR 4 – REVIEWING AND MAINTAINING PROCEDURES

Provides a uniform and cost-effective system of accounting and financial controls to ensure accountability of government funds. Monitors agency compliance with established accounting standards. Identifies areas of risk related to the accuracy and completeness of financial statements and reports. Develops and implements procedures to eliminate unacceptable risk.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience evaluating procedures to ensure compliance with policies and regulations and for clarity and ease of understanding for the targeted audience. I was responsible for determining when changes were needed and implementing those changes.

+ B. I have experience evaluating procedures to ensure compliance with policies and regulations. I was responsible for making recommendations when changes were needed.

+ C. I have successfully completed college-level coursework related to political science, organizational leadership, or organizational management.

+ D. I have NO experience or coursework related to this work behavior.

20

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience evaluating procedures to ensure compliance with policies and regulations and for clarity and ease of understanding for the targeted audience.

+ Your experience determining when changes were needed and implementing those changes.

+ Your experience making recommendations when changes were needed.

+ Your level of responsibility.

21

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

22

WORK BEHAVIOR 5 – WRITTEN COMMUNICATION

Compiles information for financial, statistical, monthly or other reports, manuals, letters, memoranda, training materials, policies, and procedures, in order to record information, respond to correspondence, or disseminate information. Formats document submissions for review, approval, and distribution to a variety of audiences.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience compiling information and presenting information in written format. I was responsible for the final content of the document or report.

+ B. I have experience compiling information and presenting the information in written format. Someone else was responsible for the content of the final report using the information I gathered.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

+ D. I have NO experience or coursework related to this work behavior.

23

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience compiling information.

+ Your experience presenting information.

+ Your level of responsibility.

24

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov