• Level 3 MIT/WinClient Touch Services Technician

    CompuCom (Hillsboro, OR)


    At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

     

    Our client is currently seeking a qualified **Level 3 MIT/WinClient Touch Services Technician** to join their team **onsite** in Hillsboro, OR and provide end-user support. This role is responsible for supporting and sustaining factory computing hardware, including WinClient systems, Remote Operations Center (ROC) workstations, and various factory network components. This role provides hands-on troubleshooting, repair, and maintenance for both software and hardware, resolving issues at the system, module, and component levels. This position requires strong ownership, the ability to multitask, and effective communication with customers, onsite technicians, and hardware/software specialists.

    Duties and Responsibilities** **:

    + Troubleshoot and repair factory computing hardware and software issues on WinClient systems and ROC workstations

    + Perform system-level, module-level, and component-level diagnostics

    + Support Windows-based imaging, configuration, and deployment

    + Interface with IT Networks, Windows teams, GOS Service Desk, and PI to diagnose and resolve complex technical issues

    + Assist with parts management (ordering, stocking, forecasting, and disposal of used equipment)

    + Provide timely updates and maintain strong communication with customers and technical teams

    + Prioritize and manage multiple factory support tasks simultaneously

    + Maintain required documentation for repairs, replacements, and equipment tracking

    + Support factory sustaining activities and project-based assignments

    + Work in a cleanroom environment as needed

    Skills and Qualifications** **:

    + Minimum 3 to 5+ years of hands-on technical support experience

    + Experience with Windows imaging and deployment

    + Intermediate-level Windows OS troubleshooting skills (Windows 7, 8, and 10)

    + Ability to lift up to 35 lbs. independently

    + Ability to stand, walk, sit, crawl, or kneel for extended periods

    + Strong customer service orientation and excellent verbal/written communication skills

    + Proficiency with Microsoft Office applications (Outlook, Excel, Word)

    + Cleanroom experience preferred but not required

    **Wage Range** :

     

    The rate for this position is between **$18.00 - $23.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

    Benefits** **:

    The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

     

    The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

     

    W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

     

    CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** .

    \#INDCCStaffing

    CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.