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Manager of Operation Excellence - Food Service…
- Compass Group, North America (Charlotte, NC)
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Chartwells K12
**Salary:** $105,000-$110,000
**Other Forms of Compensation:** Potential annual bonus incentive up to 15%
**Pay Grade:** 15
Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.
Job Summary
**Job Title:** Manager, Operations Excellence – Remote
**Location:** Can reside anywhere in the U.S.; must be willing to travel up to 3 days per week or as needed (typically once a week).
Position Summary:
At Chartwells K-12, we believe that every meal is an opportunity to make a difference in a student’s day. The Manager, Operations Excellence, plays a key role in ensuring that our operations deliver on that promise — every time. This position drives consistency, quality, and efficiency across districts and campuses by creating best-in-class processes, supporting compliance, championing continuous improvement thereby ensuring financial success. If you’re passionate about operational excellence and committed to enhancing the student dining experience, this role is for you.
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Responsibilities include:
• Development of systems and tools to foster scalable and repeatable growth that enable the OpX team to manage and deploy initiatives, processes, and programs in partnership with the operations team.
• Support the design and maintenance of easy-to-follow SOPs, guides, and toolkits that make school operations seamless.
• Lead continuous improvement projects and use proven best practices tailored for school environments.
• Evaluate and manage implementation of technology solutions that enhance efficiency and accuracy
• Promote change-management efforts to drive adoption of new processes, technologies, or program initiatives.
• Liaison with other functions for data and analytics as required.
• Collaborate with Learning & Development to design onboarding materials, training modules, and operator toolkits that elevate school-based team performance.
Current Areas of Focus:
• Support the opening and closing process development, management, and continuous improvement.
• Build dashboards, scorecards, and KPIs that measure operational performance across schools in support of initiatives.
• Partner with Chartwells K12 division, region and functional leaders to standardize and scale best practices in support of school-based operations.
• Engage with OpX leaders on strategic priorities with a focus on technical detail to grow at scale, reduce costs, increase revenue driving financial success.
• Provide on-site support to operators during the implementation of new processes.
• Enable every day (ex. new process) and new (ex. Technology enablement) innovation process, measurement, and reporting.
Apply to Chartwells Schools today!
_Chartwells Schools is a member of Compass Group USA_
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Chartwells K-12 maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Chartwells K-12** **are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ChartwellsK12.pdf) or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wpcontent/uploads/2023/08/2023\_WageTransparency\_ChartwellsK12.pdf (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ChartwellsK12.pdf)
**Req ID:** 1483856
Chartwells K12
KRISTEN STROHMYER
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