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Colorado Works Assessment Specialist-Hybrid Work Model

**Job Number:** 267

**Salary:** $23.73 - $35.61

**Department/Office:** CCSS

**Division:** Human Services

**Location:** 14980 E. Alameda Drive, Aurora, CO 80012

**Job Type** : Full-Time

**Posting Date:** 01/05/2026

**Closing Date:** 01/19/206

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.

**Our Mission:** Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.

**Our Vision:** To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

GENERAL DESCRIPTION OF JOB:

Performs assessments for Colorado Works (CW) applicants. Assessments include evaluation of client skills, abilities, and limitations that may be barriers to employment. The information and outcome of the assessment determine the appropriate services to assist the applicant with training and/or job placement. The Colorado Works Assessment Specialist refers clients to Community Partners who will provide services specific to their needs as identified through the assessment process. They also determine the appropriateness of the eligibility for Colorado Works Diversions, Colorado Works Basic Cash, Colorado Works Child Care, SNAP, and Medicaid.

DUTIES:

+ Completes assessment of Colorado Works applicants to determine the correct services needed for them to become gainfully employed leading to self-sufficiency.

+ Completes initial Individual Roadmap.

+ Colorado Benefits Management System (CBMS) to determine Basic Cash payments.

+ Completes yearly re-determinations for ongoing clients to determine continued eligibility of assistance programs such as Colorado Works, SNAP and Medicaid.

+ Identifies customer work-related competencies/deficiencies and develops strategies to assist clients in overcoming barriers to employment.

+ Makes referrals to Community Partners and other agencies depending on the applicant's specific assessment.

+ Completes application initiation in Colorado Benefits Management System (CBMS).

+ Performs interactive interviews with clients and gathers pertinent information to determine their eligibility for Diversions, or Basic Cash.

+ Assists clients with the completion of applications, advises them of their rights and responsibilities, and sends appropriate notices to customers for action taken on cases.

+ Develops and maintains professional relationships with Community Partners.

REQUIREMENTS:

Skills, Abilities, and Competencies:

+ Ability to deliver effective customer service and communication skills with a diverse customer base, some of whom may be angry, difficult, and/or distressed customers or employees.

+ Ability to conduct an interactive interview by concurrently conducting verbal interviews and data entering pertinent information into required computer systems.

+ Ability to interpret assessment tools to advise applicants of available resources and to make appropriate referrals.

+ Ability to communicate professionally with customers to facilitate the gathering of information needed to complete a thorough assessment.

+ Knowledge of public assistance programs and their specific regulations.

Education and Experience:

+ High School diploma or GED equivalent

+ Three (3) years determining eligibility for Human Services Programs.

+ Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered; however, the substitution may affect your base pay.

Preferred Education and Experience:

+ Associate's Degree

+ Human services experience

+ Ability to accurately type 70-80 WPM

+ Strong software competency skills

+ Superior attention to detail

+ Self-directed initiative and strong follow-through

Pre-Employment Additional Requirements:

Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.

Post-Employment Requirements:

Will require fingerprinting and successfully passing a Colorado Bureau of Investigation (CBI) background check.

WORK ENVIRONMENT:

Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

_The following are some of the physical demands commonly associated with this position._

+ Spends 80% of the time sitting and 20% of the time either standing or walking.

+ Occasionally lifts, carries, pulls or pushes up to 20 lbs.

+ Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.

+ Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.

+ Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.

+ Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.

+ Visual capacity enabling constant use of computer or other work-related equipment.

Definitions:

+ Occasionally: Activity exists less than 1/3 of the time.

+ Frequently: Activity exists between 1/3 and 2/3 of the time.

+ Constantly: Activity exists more than 2/3 of the time.

Some positions may qualify for the **Public Service Loan Forgiveness Program. For more information, go to:** **https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch**

Privacy Rights 24

https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Privacy%20Act%20Statement.pdf

Privacy Rights 25

https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Noncriminal%20Justice%20Applicant%20Privacy%20Rights.pdf

_** Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities._

_** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party._

Employee Benefits Summary Brochure (https://files.arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Benefit\_Summary.pdf)

**Nearest Major Market:** Denver