• Technical Writer

    Insight Global (Dublin, CA)


    Job Description

    We are seeking an experienced Technical Writer with strong procedural writing expertise to support documentation efforts at the client. This role focuses on creating clear, accurate, and user-friendly procedures that align with organizational standards and regulatory requirements. They will be working on the team supporting the Lone Worker Program. This program is part of the Safety effort for Workers in the field working in remote areas or independently.

     

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    Key Responsibilities

    • Develop and maintain procedural documentation for internal processes, ensuring clarity and compliance.

    • Collaborate with multiple stakeholders across teams to gather input and validate technical details.

    • Apply best practices in technical writing to produce structured, concise, and consistent content.

    • Manage feedback from diverse voices while maintaining document integrity and adherence to standards.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Required Skills & Experience

    • Proven experience in procedural writing and technical documentation.

    • Strong command of technical writing principles, including formatting, version control, and compliance.

    • Ability to work independently and meet tight deadlines for deliverables.

    • Excellent communication and collaboration skills in a remote team environment.

    • Past PG&E Experience

     

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    Personal Attributes

    • Strong constitution and assertiveness: Able to listen and incorporate feedback while confidently advocating for best practices.

    • Skilled at balancing multiple opinions without creating conflict.

    • Detail-oriented and committed to producing high-quality documentation under time constraints.