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Job Description

Insight Globals client is looking to hire a Retail Store Manager at the Nashville Airport. This Store Manager will oversee employee activities and handle the administrative and managerial duties of running a store. They make sure that their location is stocked with the correct amount of merchandise and adjust the store layout to display in-demand items. Retail Store Managers develop strategies to meet sales targets and plan promotions to attract business.

Retail Store Managers evaluate their employees and mentor them to improve their retail skills, addressing issues with staff and planning professional development opportunities and company policies for employee behavior. Another role of the Retail Store Manager is to provide customer service and interact with customers who have an issue or need high-level support with a purchase or return.

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.

• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.

• Seek ways to better promote the store, the product line and service within the store.

• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.

• Manage all controllable costs with a view to maintaining profitability.

• Ensure the store remains clean and presentable at all times.

• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Proven successful experience as a retail manager

• Powerful leading skills and business orientation

• Customer management skills

• Strong organizational skills

• Good communication and interpersonal skills